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Awarded

Office-support services

Published

Buyer

DR

Supplier(s)

Execute.dk ApS, Juridsk ServiceBureau ApS

Value

1,750,000 DKK

Description

Idet DR’s nuværende aftale vedr. vikarydelser til afdelingen DR licens- og programservice udløber ultimo 2019, ønsker DR at indgå en ikke-forpligtende rammeaftale på området for de kommende 2 år med mulighed for 1 års forlængelse. Opgaverne vil primært bestå af telefonisk kontakt (inbound opkald) med borgerne vedr. licensopkrævning. Lettere skriftligt kontorarbejde i form af fx behandling af henvendelser om nedsat licens og besvarelse af mails må derudover forventes. Idet DR’s nuværende aftale vedr. vikarydelser til afdelingen DR licens- og programservice udløber ultimo 2019, ønsker DR at indgå en ikke-forpligtende rammeaftale på området for de kommende 2 år med mulighed for 1 års forlængelse. Opgaverne vil primært bestå af telefonisk kontakt (inbound opkald) med borgerne vedr. licensopkrævning. Lettere skriftligt kontorarbejde i form af fx behandling af henvendelser om nedsat licens og besvarelse af mails må derudover forventes.

Timeline

Award date

5 years ago

Publish date

5 years ago

Buyer information

DR

Contact:
Peter Roepstorff
Email:
proe@dr.dk

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Notice topics

Call centreOffice-support services

Related topics

Mailing-list compilation and mailing servicesFiling servicesTyping, word-processing and desktop publishing servicesInterpretation servicesTranslation servicesReprographic services

Source

Ted (OJEU)
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