Digital Investigations & Intelligence Operating Model Delivery Partner

Description

Summary of the work Delivery Partner support to a three force project engaged in developing a digital policing operating model, by flexible provision of a range of security cleared, project, trial and business change team members, at a scale that will change over the length of the project from March 2017 to April 2018. Expected Contract Length Twelve months, with a possible extension. Latest start date 27/03/17 Why the Work is Being Done A Police Transformation Fund project to design, develop and test a digital policing operating model for local policing. The project is a collaboration between the National DII Programme, Gloucestershire, Durham and Essex Police, with work packages in each Force. These work packages run in parallel to ongoing police operations, and resources are working with or closely alongside specialist teams. The project is dynamic, combining business analysis with technical concept demonstrator, business process design and business change work packages. It is forecast there will be irregular resource requirement that surges and changes in skill-type as various capability areas are addressed. Problem to Be Solved The project leader needs to be able to plan for and call upon a range of resources, with the necessary skills, to undertake specific work packages structured as short ‘sprints’. Support needs to be based on consistent methods and project familiarity, in order to minimise the time taken to mobilise and therefore minimise risk. The level of resource needs to be able to change over the length of the project and the partner is expected to work with the customer to define the most appropriate resourcing structure (by number and skill set). Who Are the Users The customer is the project team, which is developing an operating model for digital policing. The business analysis that is being undertaken to model current business processes has, and will continue to, identify opportunities to design and test new and enhanced tactics for the delivery of digital capabilities. These opportunities will result in either: trials of solutions to check that requirements are properly captured; design and/or trials of new technology based capabilities; additional work strands to help define and confirm the operating model. The project team is not big enough to undertake these tasks, therefore needs external support. Work Already Done The project has been running since December 16 and the capabilities that form the operating model are being defined by in place analysts. Additional work packages have already been identified and defined, ready for additional support to be provided. The funding provided for the core project is sufficient to pay for additional resource and is already in place. Additional business case(s) are planned to enhance the funding further to support predicted additional work packages over the next 12 months. Existing Team The existing team comprises a mix of police officers, police staff and contractors. The contractors are responsible for developing the service architecture and undertaking the business analysis by which the operating model will be detailed. Commercial suppliers will be selected as required where a concept demonstrator or trial is approved by the project board. Current Phase Live Skills & Experience • Ability to form and provide a team of suitably qualified and experienced personnel to support operational customers working in a secure environment. • Experience of providing project support based on established and recognised methodologies and standards. • Access to a range of established team members with the knowledge, skills and experience to provide the various skills required. • Ability to work with customers to plan for, select and manage appropriate team members. • Take an output based approach to work packages and put in place the necessary managerial and quality checks to achieve the outcomes. • Evidence an established relationship, familiarity and demonstrative proof of working under a common delivery model. Nice to Haves • Digital investigation and intelligence related domain knowledge (use of digital tactics and solutions for intelligence collection, analysis and management from digital devices) • Law enforcement domain knowledge • ICT based technologies in fixed and mobile environments Work Location Work packages will be undertaken in each of the force areas. The planning and reporting will be done with the core team, located at the Gloucestershire Police HQ in Gloucester. Some of the work could be undertaken remotely or at the partner’s premises, subject to security constraints and the nature of the work package. Working Arrangments The flexibility required of the partner will be matched (where ever possible) by a flexible approach from the customer. The customer is sympathetic to the challenges faced by potential suppliers, who don’t necessarily have a ‘bench’ of resources available when required and therefore some flexibility in skills and experience will be accepted. Planning will be done as far in advance as possible, although this is expected to be a number of weeks rather than months. Not all resource requirements will be full time. Security Clearance NPPV3 clearance for resources working directly with the operational staff. SC may be acceptable for background resources and resources waiting for NPPV3 clearance approval. The partner will be required to have a minimum of Cyber Essential Scheme and where their own IT is used must be cleared to hold Official-Sensitive. Additional T&Cs The partnership must be supported by an agreed rate card based on skills and experience of resources. Expense payments will conform to police policies and planned expenses will be approved prior to each work package, based on duration and location. No. of Suppliers to Evaluate 4 Proposal Criteria • Experience of providing a broad range of similar resources (based on the various role types required) from a formed team, using established methodologies • Approach and methodology to ensure appropriately skilled resources are provided in a timely manner • Approach and methodology in planning and managing the delivery of the various work packages • Value for Money Cultural Fit Criteria • Ability to fit in with and function effectively as a team alongside operational police teams and the core project team • Ability to work with industry suppliers, without conflict of interests • Flexibility, adaptability and responsiveness Payment Approach Capped time and materials Evaluation Weighting Technical competence 50% Cultural fit 20% Price 30% Questions from Suppliers 1. What are the likely skills that will be required ? It is likely, as a minimum, that the following skills will be required from time to time: Project Management and support, Technical trials management and support, Technical author and document management, Technical solution architects and engineers with experience in digital investigation and intelligence related technologies, Security and quality standards, Business change.