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Awarded contract

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Debt collection services through the sale of Demand AS

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Close date

2022-10-21

Description

Ferde AS (Ferde) is a regional toll money company that, with a mandate from the government, finances new toll money projects and collects toll money in the South and West regions. Ferde is established on the basis of the Storting's processing of Meld. 25 (2014-2015). The company is organised as a joint-stock company and is owned one-third each by Vestland county municipality, Rogaland county municipality and Agder county municipality Ferde's overall goal is to provide toll financing for transport infrastructure through efficient toll collection and good financing terms. This competition is for the sale of shares in Demand. The delivery of debt collection services from Demand to Ferde continues after commencement of the contract. By selling Demand as an ongoing business, arrangements must also be made to achieve the market price for Demand. At the same time, arrangements are made to ensure that the employees of Demand are looked after, and that Ferde's need for debt collection services is met. Click here: https://permalink.mercell.com/180491015.aspx Lot 1: Demand Norge AS (Demand) is a wholly owned subsidiary of Ferde AS. Demand performs collection services for Ferde AS. Demand is located in Bergen. As a subsidiary of Ferde, Demand's activities are limited by the toll agreement of 24 November 2017 between Ferde and the Norwegian government at the Ministry of Transport. It follows from this that the company can only collect debt collection cases from the parent company (own debt collection), and cannot take on other customers. As long as Ferde had integrated issuing operations, this meant that the company had debt collection for full price customers (operators) and for customers with an AutoPASS agreements (issuers). After Ferde's divestment of the issuing business on 29.10.2021, Demand has debt collection against motorists with Norwegian-registered vehicles without an AutoPASS agreement. Ferde considers that it is not within the company's framework conditions to further develop internal debt collection services in line with the rest of the market. Based on an internal evaluation, the administration has therefore decided that Demand should be disposed of. Demand currently uses services such as premises, accounting, payroll, IT etc. through a market-based group agreement with the parent company. As part of the preparations for the disposal of Demand, new agreements are being established for all services that are currently linked to the group agreement with the parent company. Demand has entered into a new tenancy agreement and is moving to new premises in Kronstadparken/Bergen on 01.10.2022. Demand is establishing new short-term agreements for all services linked to the daily operation and production of the debt collection service (internet provider, print, franking, etc.). For services related to support services such as accounting, payroll, IT etc., Demand is establishing new agreements (options) which the new owner of the company can choose to enter into, or choose to deliver these services from its own organisation and/or through its own agreements. Demand uses standard case management systems (Predator) which are operated by the system supplier and otherwise Microsoft cloud services such as Office 365, Azure etc. At the time of disposal, Demand will no longer be dependent on service deliveries from Ferde, and the only point of contact will be the agreement on collection services between Ferde and Demand. Demand has the necessary permission (licence) as a debt collection agency from Finanstilsynet [the Norwegian Financial Supervisory Authority].

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