SCFT & ESHT: Provision of Dental Patient Management Software Service

Description

Sussex Community NHS Foundation Trust ("SCFT") (the "Authority") in conjunction with East Sussex Healthcare NHS Trust ("ESHT") is issuing this standard Selection Questionnaire ("SQ") in connection with the competitive procurement of Dental Patient Management Software Service.<br/><br/>The current in-situ patient management software is no longer supported by the software supplier/developer and the SCFT/ ESHT Dental Services teams are now looking to appoint a single service provider which includes but are not limited to the following: <br/><br/>• Special Care Dental Service which provides support to patients with special needs and those who have difficulty accessing General Dental Services; and<br/>• Emergency Dental Service which provides out-of-hours dental care when a patient's clinical condition needs prompt attention.<br/><br/>The required software management system must include the following: <br/>• Electronic patient medical histories & NHS Patient Record forms;<br/>• Electronic patient portal for appointment booking;<br/>• Integrated communication systems (email and SMS);<br/>• Electronic referral integration; and<br/>• Electronic PREMs and PROMs monitoring and self-check-in. <br/><br/>The estimated length of the contract is three (3) years with one (1) possible two (2) year extension period. Each Trust will sign a contract separately with the winning bidder. <br/><br/>The tender is being run via the ATAMIS e-tendering Portal which can be found at https://health-family.force.com/s/Welcome ("the e-sourcing Portal"). Lot 1: Sussex Community NHS Foundation Trust ("SCFT") (the "Authority") in conjunction with East Sussex Healthcare NHS Trust ("ESHT") is issuing this standard Selection Questionnaire ("SQ") in connection with the competitive procurement of Dental Patient Management Software Service.<br/><br/>The current in-situ patient management software is no longer supported by the software supplier/developer and the SCFT/ ESHT Dental Services teams are now looking to appoint a single service provider which includes but are not limited to the following: <br/><br/>• Special Care Dental Service which provides support to patients with special needs and those who have difficulty accessing General Dental Services; and<br/>• Emergency Dental Service which provides out-of-hours dental care when a patient's clinical condition needs prompt attention.<br/><br/>The required software management system must include the following: <br/>• Electronic patient medical histories & NHS Patient Record forms;<br/>• Electronic patient portal for appointment booking;<br/>• Integrated communication systems (email and SMS);<br/>• Electronic referral integration; and<br/>• Electronic PREMs and PROMs monitoring and self-check-in. <br/><br/>The estimated length of the contract is three (3) years with one (1) possible two (2) year extension period. Each Trust will sign a contract separately with the winning bidder. <br/><br/>The tender is being run via the ATAMIS e-tendering Portal which can be found at https://health-family.force.com/s/Welcome ("the e-sourcing Portal").