RM1043.8-1-Cabinet Office - Civil Service Careers Development Partner

Description

Summary of work The Civil Service website is a mature platform that requires further development to enhance user experience, meet evolving user needs, and attract a broader cross-section of civil service departments. The project will focus on modernising the website, optimising its functionality, and reinforcing the Civil Service's employer brand while delivering long-term cost efficiencies. Key Deliverables: 1. Showcase Diversity and Inclusivity: - Develop features and content that highlight the diversity of the Civil Service workforce and promote its inclusive culture. - Create visual and interactive elements that reflect the range of roles and experiences within the Civil Service. 2. Enable Job Seekers to Explore Career Opportunities: - Build or improve tools that allow job seekers to explore careers across various civil service departments. - Ensure seamless navigation and filtering options that guide users to relevant job openings and career paths. 3. Leverage the Strength of the Civil Service Employer Brand: - Develop a cohesive branding strategy that integrates the collective strengths of various civil service departments. - Ensure the website reflects the Civil Service as a unified employer, strengthening its overall brand presence. 4. Act as a Shop Window for the Civil Service Jobs Portal: - Enhance the website’s visibility as the primary gateway to the Civil Service Jobs Portal. - Implement design 5. Deliver Cost Savings and Efficiency: -Develop the website with a focus on scalability and reusability to prevent the need for bespoke micro-sites. -Prioritise building a flexible platform that can accommodate future updates and expansion without significant redevelopment. Where the supplied staff will work No specific location (for example they can work remotely) Why the work is being done Civil Service Careers site is a mature live service that requires further development/enhancements to continue meeting user needs and attract a wider cross section of Civil Service departments. This work will ensure the Civil Service website remains a vital resource for both job seekers and departments, enhancing its functionality and delivering long-term value. The business problem Civil Service Careers site is a mature live service, the service aim is to provide a central 'shared services' platform for all government departments. The service was created to prevent wasteful duplication of careers promotion material on individual departmental microsites. Civil Service Careers aims to set the standard, to be engaging, interactive and inclusive in how careers across government are marketed. The goal is to increase high-value candidate transfers to Civil Service Jobs by continuing to develop further enhancements to the site. The people who will use the product or service User type: . Definition: "The Civil Service Careers website went live in 2018. It is the main marketing website for the Civil Service. Users may be in the Civil Service or general public. It plays a fundamental role in establishing the Civil Service employer brand on the UK jobs market. Currently, over 40 departments and 20 professions have a presence on the Careers website. Each department shows what it is like to work there and why and how to apply for roles. It is used to support and promote national careers campaigns such as National Apprenticeships Week and National Careers Week, as well as supporting ministerial priorities like Places for Growth. The Careers Website forms a key part of the recruitment journey for candidates looking to apply for roles. Users are able to move seamlessly from department and professions pages on CS Careers to direct searches on CS Jobs for roles that might interest them in those areas. The Careers site team works closely with the CS Jobs delivery team to provide clear user journeys to direct users to the correct roles and information. In the last twelve months the Careers website has attracted c.2m users, of which c.800k have transferred to CS Jobs. In addition to end users (Candidates), the service is also used by key stakeholders across government who manage, update and edit their individual pages and areas on the site via the WordPress back end. " Work done so far Civil Service Career is mature 'live' public facing website lunched in 2018. Since 2022, the site has undergone a major redesign programme, refreshing and modernising the design, look and feel. Along side the front-end improvements, improvements have been made to the back-end for users across government who manage their department and profession content. The page creation options were shifted from 8 set templates to a selection of blocks that can be put together on a page in ways that fit the content, with branding options flexible enough to account for differences in department branding, whilst maintaining consistency for the entire Civil Service. Which phase the project is in Live Existing team Digital Service Manager Delivery Manager Associate Delivery Manager Content Designer Address where the work will be done Bristol/Cardiff Working arrangements Remote working - The Civil Service operates a hybrid-working model where the majority of meetings are carried out remotely. We would expect to work in the same way with the supplier. Security and vetting requirements Baseline Personnel Security Standard (BPSS) Security and vetting requirements Security Check (SC) More information about the Security requirements: All Supplier staff must have minimum BPSS clearance and supplier staff with access to the codebase or live site will require SC level clearance. We would be willing to sponsor the SC clearance process at the supplier's expense. Latest start date 7 January 2025 Expected contract length Contract length: 2 years 0 months 0 days Optional extension: 0 years 6 months 0 days Budget Indicative maximum: £480000 Indicative minimum: £300000 Further information: It is estimated that the work can be delivered within the budget range of £300,000 to £480,000. Contracted out service or supply of resource? Contracted out service: the off-payroll rules do not apply