Dartmoor Multi Academy Trust - Provision of Catering Equipment Servicing & Repairs

Description

This contract is for the management and provision of catering equipment servicing to all school sites included in this tender. It is for the provision of servicing for catering equipment within school kitchens and also any other catering equipment that may be held onsite. The service will ensure the safe and efficient operation of all catering equipment whilst complying with industry standards and providing timely responses to both scheduled and emergency servicing. As a result of this tender process, the Trust intends to appoint a Contractor to provide a high-quality service that is flexible and will deliver compliance and value for money for the Trust. Lot 1: The Trust is seeking a Contractor that will deliver the provision of Planned Preventative Maintenance and Servicing of Catering Equipment for this contract to provide a high-quality service, whilst delivering value for money for the school, parents and pupils using the Services. The Contract also includes any other catering equipment outside of this that maybe held on site. The scope of works will include, but not be limited to the following: a. Servicing of all catering equipment. b. Breakdown repairs. c. Replacement of faulty parts. d. Safety inspections and tests. e. Compliance with relevant regulations and standards. f. Emergency call-out services. g. Provision of a detailed service report after each visit. This contract includes additional works e.g. a. Ad-hoc works b. Remedial Works c. Emergency works However, the Trust reserve the right to award these works outside the tender, so such works are not guaranteed. With a view to achieving a smooth and effective service for pupils and staff, the Successful Contractor shall ensure that they: a. Have the technical and relevant experience to deliver the catering equipment servicing provision to the Trust, whilst demonstrating value for money. b. Appoint a competent person to take managerial control. c. Establish effective management and operational level communication systems at all levels regarding the service with the Trust. d. Develop a robust scheme and system of checks for managing, servicing and maintaining catering equipment, ensuring works are carried out for all sites by a competent person. e. Demonstrate the ability to deliver the services required in a flexible manner, as to cause minimum disruption to pupils, staff and the day-to-day operations of the school. f. Maintain a safe environment on school premises concerning the servicing of catering equipment and be responsible for all legal, and health and safety requirements in delivering the services. g. Adhere to all legal and statutory regulations and guidance to ensure compliance and ensure the delivery of services is at the desired level to meet requirements. h. Actively manage the resulting contract including contract review meetings, overall performance of the contract, and management of Key Performance Indicator (KPI) and Service Level Agreement (SLA). The contract is for a period of five (3) years with the possible extension of two (2) further years, in 12-month intervals (3+1+1). Sites included are as follows: Bridgerule Primary School Chagford Primary School Exbourne Primary School Highampton Primary School Holsworthy Community College Lydford Primary School Milton Abbot Primary School Northlew & Ashbury Primary School North Tawton Primary School Okehampton College Okehampton College – Wardhayes Campus Okehampton Primary South Tawton Primary School St James Primary Tavistock College The Promise School