Travel Tracking System and Ancillary Services, ref: PRO-005469

Description

The ECB is seeking, on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement Coordination Office (EPCO) through this joint tender procedure a supplier for an online solution for travel tracking, assistance, information and communication as further detailed below. Lot 1: The ECB is seeking for (on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement Coordination Office) a provider of an online solution that provides the ECB and its travellers with: — preventive information prior/during the travels, — alerts and updates, — means to be located (semi-active tracking), — means of communication between the traveller and the contractor/the ECB and NCB’s. In addition, a 24/4 call centre shall give additional assistance when required. The ECB may conduct procurements on its own behalf and for the benefit of institutions entitled to participate in the activities of the Eurosystem Procurement Coordination Office (EPCO), such as the national central banks (NCBs) of the European System of Central Banks (ESCB) and National Competent Authorities (NCAs) of the Member States of the European Union participating in the Single Supervisory Mechanism (SSM), which are or may become members of EPCO, in accordance with Decision ECB/2008/17. The current EPCO members are available at the following link: http://www.epco.lu/links.php. Institutions other than central banks may also participate in EPCO’s activities, such as national authorities of Member States, EU agencies and bodies or international organizations, upon invitation by the Governing Council of the ECB. In addition, in-house printing works (PWs), as part of the relevant NCBs (according to Decision ECB/2008/17 as amended by Decision ECB/2020/27), may directly participate in EPCO joint tender procedures for procurement of goods and services necessary for the performance by those in-house printing works of Eurosystem tasks. For the purpose of this tender procedure and of this document all the entities participating in EPCO’s activities are called participating EPCO members (PEMs). Under this procurement procedure, the ECB is the leading central bank carrying out the joint tender procedure for its own account and for the benefit of the national central banks (NCBs) of the ESCB (including their in-house printing works) and the NCAs (altogether PEMs), which are entitled to participate in this joint tender procedure. All these entities may directly order deliverables under the contract(s) by entering into individual bilateral specific agreements (‘Orders’) with the successful tenderer(s).