Digital Information Platform (PIN ONLY)
Published
Description
At LNER we want to deliver maximum value to all customers travelling with us across their whole journey experience. However with the majority of customers not booking direct with LNER one of our challenges is consistently communicating with customers about their journey in real time. Equally for our direct bookers they may not have downloaded our app or signed up to journey alerts which again makes it difficult to serve in-journey information to them when they need it. LNER are looking to build a digital platform that can be accessed in journey (eg via QR codes) by direct and in-direct customers to gain access to the multiple customer experience tools and services offered both at station and on-board. This platform would be accessible via a customers mobile or laptop device, and would be personalised based on their journey location. LNER would also build out this platform to deliver personalised content and offers to customers based on their journey, and give customers the ability to feedback about various aspects of the estate, fleet and service to allow us to respond more rapidly to customer pain points. The platform should be self contained wherever possible to do so. Feeding in data via API interface/open data feeds into the portal itself as opposed to handing off to existing supplier systems. This is to allow for customer personalisation of the information, removal of any user login barriers and to deliver a seamless user experience. An agile approach to accurately delivering requirements to time, cost and quality, in addition to having the scope and capability to further develop at pace, as requested by LNER, is a fundamental requirement. We are looking to engage with potential suppliers in preparation for a further competition that we intend to run on the “Spark” Dynamic Purchasing System https://www.crowncommercial.gov.uk/agreements/RM6094 using our e-sourcing Platform Proactis. Potentially Interested suppliers are kindly requested to complete the questionnaire at https://forms.office.com/r/BNFThD69pD to share initial insights Lot 1: We are looking to engage with potential suppliers for a digital information platform in preparation for a further competition that we intend to run on the “Spark” Dynamic Purchasing System https://www.crowncommercial.gov.uk/agreements/RM6094 using our e-sourcing Platform Proactis. Potentially Interested suppliers are kindly requested to complete the questionnaire at https://forms.office.com/r/BNFThD69pD to share initial insights. Please complete the questionnaire by 11/11/2022
Timeline
Publish date
2 years ago
Buyer information
London North Eastern Railway Limited
- Email:
- anke.tymens@lner.co.uk
Explore contracts and tenders relating to London North Eastern Railway Limited
Go to buyer profileNotice topic
Source
"Find-a-Tender"To save this opportunity, sign up to Stotles for free.
Save in appTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Pre-tender
Provisioning of a Human Capital Management (HCM) system
CERN5,000,000 CHFPublished a day ago
- Pre-tender
Committee Management System - Supplier Engagement
Tunbridge Wells Borough CouncilPublished a day ago
- Pre-tender
Invitation to a Market Engagement Webinar for a Passenger Transport System
North Yorkshire County CouncilPublished 2 days ago
- Pre-tender
Request for Information for both Waste Management Software Including In-Cab Technology and Back Office System, and; Route Planning and Optimisation Support
North Yorkshire County CouncilPublished 2 days ago
- Pre-tender
Data and Platform Provider for Business Research and Analytics
Leeds Trinity UniversityPublished 2 days ago
- Pre-tender
HCC - 11/24 - Pre-Procurement Market Engagement for the Provision of an Applicant Tracking System (ATS)
Hertfordshire County CouncilPublished 4 days ago
Explore other contracts published by London North Eastern Railway Limited
Explore more open tenders, recent contract awards and upcoming contract expiries published by London North Eastern Railway Limited.
- Pre-tender
Open Banking (Request for Information)
London North Eastern Railway LimitedPublished 5 days ago
- Stale pre-tender
Station Security (PIN ONLY)
London North Eastern Railway LimitedPublished 4 months ago
- Stale pre-tender
Cleaning and Presentation (PIN only)
London North Eastern Railway Limited36,600,000 GBPPublished 12 months ago
- Stale pre-tender
Delay Repay Platform development, support & management PIN Only
London North Eastern Railway LimitedPublished 2 years ago
- Stale pre-tender
EOI ONLY - York Station Gateway Package 3 & Portico Enhancement
London North Eastern Railway Limited10,000,000 GBPPublished 2 years ago
- Stale pre-tender
Website & App Development and Support including provision of SEO and content services
London North Eastern Railway LimitedPublished 2 years ago
- Stale pre-tender
Media Planning and Buying - Prior Indicative Notice Only
London North Eastern Railway LimitedPublished 2 years ago
- Stale pre-tender
Journey Advice and next best action Proof of Concept (PIN only)
London North Eastern Railway LimitedPublished 2 years ago
- Stale pre-tender
Station Self-Service Machine (Market Engagement only)
London North Eastern Railway LimitedPublished 2 years ago
Explore more suppliers to London North Eastern Railway Limited
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
- Cheshire Fire & Rescue Service
- Peabody Trust
- City of Lincoln
- Wicklow County Council
- One Vision Housing
- NHS West Suffolk Clinical Commissioning Group
- Central Housing Investment Consortium Limited ("CHIC")
- Hughenden Parish Council
- Barnfield College
- Energy Saving Trust Ltd
- Irish Medtech Skillnet
- EPPING TOWN COUNCIL
- John Leggott Sixth Form College
- Hope Learning Trust
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.