Language Services

Description

Crown Commercial Service, as the Authority, intends to put in place an agreement for the provision of Language Services for use by Central Government and UK public sector bodies. Further information is included in the Additional Information section VI.3. Lot 1: National Managed Service Provision The provision of a Managed Service throughout the United Kingdom. The scope of this Lot will enable Contracting Authorities to select one or more services within the remit of the Lot to be delivered by a single Supplier on a national scale. The Services will include: ● Translation Services ● Transcription Service ● Telephone Interpretation Services ● Video Interpretation Services (Spoken and Visual) ● Face to Face Interpretation (Spoken and Visual) Lot 2: Translation & Ancillary Services The provision of Written Translation and Ancillary Services throughout the United Kingdom. The scope of this Lot will enable Contracting Authorities to select one or more services within the remit of this Lot to be delivered by a single supplier on a national scale. The Services required will include the Translation of variety of different document types, including but not limited to: - Advisory / guidance and instruction documents; - Correspondence and information leaflets; - Technical, scientific, legal, medical, financial or any other specialist category; This lot will require the following, but not limited to, types of translation services: - Verbatim translations (word for word); - Artwork, design, illustration and typesetting; - Proofreading; - Multimedia and e-learning; - Campaign collateral; - Website localisation; - Software localisation. The Supplier will be required to deliver the above using human and/or technological solutions. Lot 3: Transcription Services The provision of Transcription Services throughout the United Kingdom. The scope of this Lot will enable Contracting Authorities to select one or more services within the remit of this Lot to be delivered by a single supplier on a national scale. The Services required will include the Transcription of audio and video content of varying content, including but not limited to: - Verbatim Transcription (word for word); - Edited Transcription - Intelligent Transcription - Hansard Transcriptions - Proofreading/Post Editing; The Supplier will be required to deliver the above using human and/or technological solutions. Lot 4: Visual Interpreting Services The provision of Visual Interpreting Services throughout the United Kingdom. The scope of this Lot will enable Contracting Authorities to select one or more services within the remit of this Lot to be delivered by a single Supplier on a regional basis. The Services required will include: ● Face to Face Interpretation ● Video Interpreting ● Translation Services for the Deaf/Deafblind ● Transcription Services for the Deaf/Deafblind These services are designed to support the communication between Deaf and Deaf/blind people and others requiring support to access English. Lot 5: Regional Managed Services The provision of a Regional Managed Service throughout the United Kingdom and overseas. The scope of this Lot will enable Contracting Authorities to select one or more services within the remit of this Lot to be delivered by a single Supplier on a regional basis. The Services required will include: ● Face to Face Interpretation ● Video Interpreting ● Translation Services for the Deaf/Deafblind ● Transcription Services for the Deaf/Deafblind The regions are broken down as follows: 5a - North West 5b – North East and Yorkshire 5c - Midlands 5d - East of England 5e - London 5f - South East 5g - South West 5h - Wales 5i - Scotland 5j - Northern Ireland 5k – Overseas