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PHW-ITT-56862 - Provision of a Call Centre Handling and Triage Function

Published

Description

The Health Protection Department in Public Health Wales (PHW) provides a 24/7 specialist service for professionals seeking guidance, advice and management of communicable diseases. We are seeking to outsource our out-of-hours call handling and triage service. This will cover weekdays from 17:00 to 09:00 and 24/7 on weekends and bank holidays.NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=143490 (WA Ref:143490)The buyer considers that this contract is suitable for consortia bidding.

Timeline

Publish date

5 months ago

Close date

4 months ago

Buyer information

NHS Wales - Shared Services Partnership

Contact:
Alexandra Woodward

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Notice topics

Telephone operator servicesTelephone switchboard services

Related topics

Telephone-answering servicesDedicated-business telephone network services

Source

Sell2Wales
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