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IT2899C- Competitive Dialogue Procedure for Customer Relationship Management (CRM) System for the University Of Limerick (UL)

Published

Value

9,000,000 EUR

Description

University Of Limerick aim to procure and implement a Strategic Customer Relationship Management (CRM) system within the university to enhance and maintain a consistent and seamless student experience across various departments and interactions. By leveraging advanced technology and data-driven strategies, the university aims to improve communication, streamline processes, and provide personalised support to students throughout their academic journey. A new strategic CRM system should enable the advancement of UL’s recruitment and admissions functions, as well as support the other stages in the student lifecycle from enrolment through to graduation. University Of Limerick aim to procure and implement a Strategic Customer Relationship Management (CRM) system within the university to enhance and maintain a consistent and seamless student experience across various departments and interactions. By leveraging advanced technology and data-driven strategies, the university aims to improve communication, streamline processes, and provide personalised support to students throughout their academic journey. A new strategic CRM system should enable the advancement of UL’s recruitment and admissions functions, as well as support the other stages in the student lifecycle from enrolment through to graduation.

Timeline

Publish date

9 months ago

Close date

8 months ago

Buyer information

Education Procurement Service (EPS)

Contact:
Education Procurement Service (EPS)
Email:
info@educationprocurementservice.ie

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Notice topics

Customer Relation Management software packageIT services: consulting, software development, Internet and supportProgramming services of packaged software productsSoftware package and information systemsSoftware programming and consultancy services

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesComputer support and consultancy servicesComputer-related servicesInternet services

Source

eTenders Ireland
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