SupTech Digital Transformation Delivery and the Exploration, Prototyping, Deployment and Training of Emerging Technologies

Description

The ECB is seeking suppliers to provide the following services: — lot 1 – SupTech digital transformation delivery including business process reengineering and the deployment of emerging technologies – PRO-005935; — lot 2 – brokerage of emerging technologies exploration, prototyping and training services for banking supervision and central banking – PRO-005900. Lot 1: PRO-005935 – SupTech Digital Transformation Delivery Including Business Process Reengineering and the Deployment of Emerging Technologies For lot 1: The scope of this procurement procedure is to procure external consultancy support to improve and further digitise existing supervisory practices and tasks at the ECB. The consultancy services will cover business process reengineering services, digital transformation services for intra-institutional and inter-institutional supervisory practices, intelligent business process automation for banking supervision, advisory and delivery services to accelerate the deployment and integration of AI/ML capabilities into existing SSM application and the delivery of additional smart IT solutions for the SSM using emerging technologies (e.g. text analytics, chatbots). The procured framework agreements will have a focus on the services required for banking supervision and require respective supplier’s knowledge. Lot 2: PRO-005900 – Brokerage of Emerging Technologies Exploration, Prototyping and Training Services for Banking Supervision and Central Banking The scope of this procurement procedure is to have access to highly-specialised academic think tanks, SMEs and start-ups in the field in the field of digitalisation, artificial intelligence and other emerging technologies (e.g. robotic process automation, text analytics, low-code-development) relevant for European Central Bank (ECB) central banking and ECB banking supervision. The services to be procured in this lot consist of two elements: 1. start-ups scouting and rapid prototyping services, including scouting, matching, selection and sub-contracting of innovation ecosystem partners (SMEs, start-ups and academia) to work on emerging technologies exploration and prototyping (including exploration, proofs of concept, prototypes and/or minimum viable products); 2. tailored acceleration/education programmes, including providing regular information about latest market trends, delivering tailored educational services (mix of theoretical knowledge and real-life use-cases), and preparation and support for acceleration programmes and other initiatives on areas of interest. One single broker shall be contracted with the aim to facilitate the cooperation and engagement with academia, SMEs and start-ups for specific business problems of the ECB. The broker shall act as the single contractor of the ECB and offer access to academia, SMEs and start-ups though sub-contracting them. The ECB expects from the broker reasonable handling fees, value added services, connection and engagement with relevant European (and ideally also other international) SMEs, start-ups and academic think tanks useful for the ECB, and complementary advisory services such as web-based access to deliverables such as trend scouting, innovation radar, webinars and other training material. The procured framework agreement will be used by all business areas at the ECB that need support and information in the field of emerging technologies, without a limitation to the field of banking supervision.