Market Engagement Questionnaire for the Provision of an Adult Social Care Case Management System for the Isle of Wight Council
Published
Value
Description
The Authority is looking to procure an Adult Social Care Case Management System (CMS) to ensure continued service delivery once the contract with our current supplier expires. Our current contract for case management is shared with our local NHS Trust who have already procured a replacement; however, we wish to have better flexibility in our system & want to look to procure a system which meets the objectives & statutory duties of our organisation first. In common with other local authorities, Adult Social Care on the IW is experiencing a number of pressures in providing social care for those in need. There are more individuals coming into the system who require statutory/non-statutory support at the same time as a reduction in budgets & resources across all agencies. We would like to invest in technologies that help us to mitigate those challenges whilst ensuring our workforce have access to a system which optimises the support for the people in our community. A CMS is required to support approximately 500 staff across various departments in the authority to provide excellent services in adult social care. The CMS will need to deliver multiple benefits, including, but not limited to: • Providing an intuitive, responsive user experience appropriate to all stakeholders • Providing appropriate Availability, Access, Authentication and Authorisation (AAA) • Meeting Statutory and Care Act 2014 and CQC obligations • Enabling effective engagement, participation, and collaboration between all stakeholders • Flexible and innovative, supporting the future aims and objectives of IWC business processes • Delivering effective and efficient continuous improvement to meet the ongoing growth and changes of the industry and service • Delivering meaningful, intuitive and timely integrated data and content by: a) achieving a '360 view' of the individual. b) including content and documents that are relevant to the individual; c) inform key decisions through powerful business intelligence, analytics and interactive reporting; d) support a reporting function to produce a range of statutory, standardised and adhoc intelligent reports with clear visualisation; e) enable faster decision making by reporting against real time information • Providing a knowledge management tool to share experience and knowledge across the customer facing teams • Enabling effective analysis, modelling & planning • Enabling the proactive resolution of service issues & providing good quality support, performance & reliability.• Compliant with GDPR including the right to be forgotten • Flexibility to allow edits or redesigns of assessment templates & other forms internally. • Enable effective data communication & interoperability with partners in the NHS and other local organisations. • Must be able to provide data as APIs to support internally developed ICT applications and systems. • Appropriately secure in all aspects for the sensitivity of information held. Additional information: The Authority is engaging with Potential Suppliers to seek views and feedback by responding to the information provided and the questionnaire. This is intended to be used to assist the Authority on deciding the next steps for the procurement of an Adult Social Care Case Management System. Please note that this is not an invitation to tender, it is strictly a Pre-Procurement Market Engagement Questionnaire. The Authority is unclear at present on its preferred route to market or the procurement process that may be utilised. The purpose of the Market Engagement Questionnaire is to: • Help inform and determine our procurement strategy and approach. • Assist in the scoping of the requirement. • Identify any innovative ideas. • Identify options available • Identify likely financial commitment of a solution There are a number of questions within the Market Engagement Questionnaire for you to answer but it is not compulsory to answer all of them. We are happy to receive any feedback you wish to offer. Responses to the Market Engagement Questionnaire imply no commitment on Suppliers to engage in any subsequent procurement process, nor do they confer any advantaged status or guarantee of inclusion in any subsequent procurement process for Suppliers who do respond. The Authority is not committed to carrying out any future procurement process. The Authority reserves the right to withdraw this Market Engagement Questionnaire at any time and is not liable for any costs incurred as a result of Suppliers engaging with this process. Potential Suppliers are asked to answer the questions set out in the questionnaire (pp8-9 of "Pre-Procurement Market Engagement Questionnaire for the Provision of an Adult Social Care Case Management System for the Isle of Wight Council"). This can be found on the Council's eTendering Portal Pro Contact. The link to the eTendering portal is https://procontract.due-north.com/ and the reference number is DN731824. Please log in (or register if you do not have a log in) and the questionnaire will be available to download. Please upload your completed questionnaire to the portal by 02 August 2024, 14.00Hrs. Please leave sufficient time to do this, as uploading times can vary depending on the file size. Documents must be uploaded in an Open Document format, and all attachments will ideally be Zipped in to one file. (Use PDF documents where possible to reduce file sizes).Organisations can upload / amend their response via the ProContract e-Tendering Portal at any time prior to the submission deadline. The response is secure and only visible to the organisation up until the closing deadline date / time at which point the system is locked to the organisation and contents become visible to the Council. PLEASE REMEMBER: This is not an Invitation to Tender (ITT) exercise. The Authority is intending to initiate a procurement process for the provision of an Adult Social Care Case Management System for the Council in the future, but this pre-procurement Market Engagement Questionnaire is a call for information only. The Authority will consider the responses received and then consider its options. Please note that the type of contract could be any combination/hybrid of goods/systems and/or services.
Timeline
Publish date
5 months ago
Buyer information
Isle of Wight Council
- Contact:
- Lucy Chandler
- Email:
- lucy.chandler@iow.gov.uk
Explore contracts and tenders relating to Isle of Wight Council
Go to buyer profileNotice topics
Source
Contracts FinderTo save this opportunity, sign up to Stotles for free.
Save in appTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Pre-tender
TeleDermatology Skin Cancer Triaging Service
NHS North East and North Cumbria Integrated Care BoardPublished a day ago
- Pre-tender
PIN - Home Care - Sensory Provision
London Borough of Southwark400,000 GBPPublished a day ago
- Pre-tender
PIN - Home Care - Sensory Provision
London Borough of Southwark400,000 GBPPublished a day ago
- Pre-tender
Mobilise a Community Tobacco Dependency Service for People who are Diagnosed with a Common Mental Health Illness or are experiencing undiagnosed poor mental health
Leeds City Council92,750 GBPPublished a day ago
- Pre-tender
Provision of Short Term Supported Accommodation Services for People with Complex Needs in Preston
Lancashire County CouncilPublished a day ago
- Pre-tender
Covid Medicine Delivery Unit to NHS Somerset Integrated Care Board
NHS Somerset Integrated Care Board345,000 GBPPublished a day ago
- Pre-tender
GMCA 1386 - Greater Manchester Housing First and Rough Sleepers Accommodation Programme
Greater Manchester Combined Authority14,000,000 GBPPublished a day ago
- Pre-tender
BLC0206 Robotic Process Automation (RPA) Framework
BlueLight CommercialPublished 4 days ago
Explore other contracts published by Isle of Wight Council
Explore more open tenders, recent contract awards and upcoming contract expiries published by Isle of Wight Council.
- Pre-tender
Pre-Procurement Market Engagement Questionnaire for the Provision of a Document Management and Workflow System
Isle of Wight Council0.01 GBPPublished 2 months ago
- Pre-tender
Pre-Procurement Market Engagement Questionnaire for the Provision of a Document Management and Workflow System
Isle of Wight CouncilPublished 2 months ago
- Stale pre-tender
Market Engagement Questionnaire for the Provision of an Adult Social Care Case Management System for the Isle of Wight Council
Isle of Wight CouncilPublished 5 months ago
- Stale pre-tender
Falls prevention programme, strength and balance exercise classes
Isle of Wight Council125,000 GBPPublished 7 months ago
- Stale pre-tender
Falls prevention programme, strength and balance exercise classes and wellbeing for older adults.
Isle of Wight CouncilPublished 7 months ago
- Stale pre-tender
Future Opportunity - Bembridge Primary School Fire Doors, Fire Compartmentation and Emergency Lighting Works
Isle of Wight Council50,000 GBPPublished 10 months ago
- Stale pre-tender
Future Opportunity - Nettlestone Primary School Catering Kitchen Refurbishment
Isle of Wight Council100,000 GBPPublished 10 months ago
- Stale pre-tender
Future Opportunity - Carisbrooke Primary School Yr R Roof Replacement
Isle of Wight Council300,000 GBPPublished 10 months ago
- Stale pre-tender
Pre-Procurement Market Engagement Questionnaire for the Provision of a Replacement to, or Upgrade of, the Existing SAP ERP System and Associated Technologies for the Isle of Wight Council
Isle of Wight CouncilPublished 2 years ago
Explore more suppliers to Isle of Wight Council
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
- Marine Management Organisation
- Taunton Deane Borough Council
- East Sussex Healthcare NHS Trust
- One Manchester Limited
- Parkhead Housing Association Ltd.
- The Careers and Enterprise Company
- Office of the Comptroller and Auditor General
- The Stour Acadeny Trust
- Broughton Hall Catholic High School & Cardinal Heenan Catholic High School
- Hardenhuish School
- The Diocese of Coventry Multi Academy Trust
- Grange Primary School
- Mental Health Concern
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.