Stotles logo
Sign inSign up for free
Awarded

Contact Centre Omnichannel Solution

Published

Supplier(s)

8X8 UK LIMITED

Value

600,000 GBP

Description

Transitioning to a new, modern contact solution, which follows the council's cloud-first architecture principle and requires no additional hardware in the council's datacentre. This transition aims to enhance communication reliability, optimise call management, and provide robust reporting mechanisms, aligning LBWF's infrastructure with the latest technological advancements.\r Direct Award via G-Cloud 13 Framework Agreement (RM1557.13) (Market Test Exercise)

Timeline

Award date

6 months ago

Publish date

5 months ago

Buyer information

London Borough of Waltham Forest

Contact:
Georgina Asumadu
Email:
Georgina.Asumadu@walthamforest.gov.uk

Explore contracts and tenders relating to London Borough of Waltham Forest

Go to buyer profile

Notice topics

Call centreOffice-support servicesTelephone-answering services

Related topics

Mailing-list compilation and mailing servicesFiling servicesTyping, word-processing and desktop publishing servicesInterpretation servicesTranslation servicesReprographic services

Source

Contracts Finder
To save this opportunity, sign up to Stotles for free.
Save in app
Source documents
link

  • Looking glass on top of a file iconTender tracking

    Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.

  • ID card iconProactive prospecting

    Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.

  • Open folder icon360° account briefings

    Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.

  • Teamwork iconCollaboration tools

    Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.

Stop chasing tenders, start getting ahead.

Create your free feed

Already have an account? Sign in

Explore similar tenders and contracts

Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.

Explore other contracts published by London Borough of Waltham Forest

Explore more open tenders, recent contract awards and upcoming contract expiries published by London Borough of Waltham Forest.

Explore more suppliers to London Borough of Waltham Forest

Sign up

Explore top buyers for public sector contracts

Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.

Explore over 15,000 buyers

Explore top sources for public sector contracts

Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.

Explore more sources