Out of Hours Call Handling Service
Published
Description
Orbit is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision.\r \r This is for the handling of calls outside of Orbits own customer call centre operating hours in regard to the portfolio of properties it owns and manages and shall typically relate to the reporting of repairs, the triaging of such and associated raising of works orders with Orbits appointed repairs contractor's. The services to be provided under the contract shall be in all respects of the quality or type as detailed in the Specification, Contract, Schedules and Appendices.
Timeline
Publish date
2 months ago
Award date
a month ago
Buyer information
Orbit Group Ltd
- Contact:
- Samantha Bishop
- Email:
- samantha.bishop@orbit.org.uk
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