SPFW for The Provision of Support, Maintenance, Development and Enhancements Services for Oracle EBS, to include a period of discovery and handover with DCC’s current support partner, Fujitsu

Description

Dublin City Council seeks to establish a Single Party Framework Agreement for the provision of Support and Professional Services for Oracle eBusiness Suite. The framework period will be for 6 years. The initial contract will initially be for 2 years with the possibility of extending it by a further 6 years (two years at a time (2+2+2), following satisfactory performance of the supplier) at the sole discretion of Dublin City Council. The framework period is required as Oracle EBS is a vital and embedded application. This tender is seeking a full second level support service with a Service Level Agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which may be requested on a daily call down basis when required. Please note that this project is subject to funding. For further information please refer to documentation available to download from www.etenders.gov.ie Resource ID 4416843 Dublin City Council seeks to establish a Single Party Framework Agreement for the provision of Support and Professional Services for Oracle eBusiness Suite. The framework period will be for 6 years. The initial contract will initially be for 2 years with the possibility of extending it by a further 6 years (two years at a time (2+2+2), following satisfactory performance of the supplier) at the sole discretion of Dublin City Council. The framework period is required as Oracle EBS is a vital and embedded application. This tender is seeking a full second level support service with a Service Level Agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which may be requested on a daily call down basis when required. Please note that this project is subject to funding. For further information please refer to documentation available to download from www.etenders.gov.ie Resource ID 4416843