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Closed

EU-udbud på levering af virtuel borgerkontakt

Published

Description

Udbuddet vedrører levering af virtuel borgerkontakt til Viborg Kommune. Leveringen omfatter både softwareløsning samt hardwareenheder til  borgere i kommunen. Derudover omfatter leveringen løbende serviceydelser i form af support og softwarevedligehold af løsningen i kontraktens fulde løbetid. Lot 1: Udbuddet vedrører levering af virtuel borgerkontakt til Viborg Kommune. Leveringen omfatter både softwareløsning samt hardwareenheder til  borgere i kommunen. Derudover omfatter leveringen løbende serviceydelser i form af support og softwarevedligehold af løsningen i kontraktens fulde løbetid. I dag benyttes virtuel borgerkontakt i kommunens Hjemmepleje og Hverdagsrehabilitering til at levere ydelser over en skærm som supplement til fysiske besøg. Ordregiver kan på sigt udvide omfanget til andre fagområder i Viborg Kommune. Omfanget af ordregivers brug af løsningen kan dermed indskrænkes og forøges. Ordregiver forventer på sigt at udvide omfanget af både antal af borgere samt andre fagområder i Viborg Kommune. Den forventede mængde er ikke bindende for ordregiver, og leverandøren skal kunne håndtere levering af det faktiske behov. Ordregiver kan på sigt udvide omfanget til andre områder i Viborg Kommune.

Timeline

Publish date

3 years ago

Close date

3 years ago

Buyer information

Viborg Kommune

Contact:
Jakob Tibert Thomsen
Email:
jatt@viborg.dk

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Notice topics

Communication and multimedia software packageDisplay screensIT services: consulting, software development, Internet and supportMiscellaneous software package and computer systems

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesComputer support and consultancy servicesComputer-related servicesInternet services

Source

Ted (OJEU)
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