Government Banking - Money Transmission Services

Description

His Majesty's Revenue and Customs (HMRC) is the UK's tax, payments and customs authority and collects the money that pays for the UK's public services and gives financial support to people. Government Banking (GB) sits within HMRC and is the banking shared service provider to Government and the wider public sector, providing banking services to over 600 organisations (hereafter referred to as "customers"). HMRC Commercial, a directorate within HMRC, is acting on Show less description behalf of GB in carrying out the procurement and will enter into the contract for the services with the successful bidders. To deliver the direct-to-bank model and facilitate payments in and out of Government, GB contracts with commercial banks. The current Money Transmission Service (MTS) contracts which facilitate this process are due to expire in March 2025. GB is seeking long term arrangements for MTS which are resilient, secure and able to move with industry changes. The following, non-exhaustive, list of banking services are in scope: • Account Provision; • Electronic Banking; • Payment Products • Reporting • Customer Support • Incident Management • Overlay Services The service requirements will be delivered across the following lots: • Lot 1 - "House Bank A" covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX. • Lot 2 - "House Bank B" covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX. • Lot 3 - "Overseas Payments" covers regular and one-off Spot FX not covered by Lots 1 and 2 (i.e., Exotics), ACH network services and FX advisory services. Award Criteria House Banks Lots 1 & 2 Service Description 45% Social Value 10% Management Activity 7.5% Social, Environmental & Innovative 7.5% Costs 30% Award Criteria Overseas Payments Lot 3 Service Description 42.5% Social Value 10% Management Activity 10% Social, Environmental & Innovative 7.5% Costs 30% Any resulting contracts will be enabled for use by GB customers including Government departments, executive agencies, non-departmental bodies, and the wider public sector (including the National Health Service). Further customer information is provided in the "Customer Background" document provided as an attachment to the HMRC e-Sourcing tool event. Bidders may bid for one or multiple Lots, however the Authority has made a strategic decision that a single supplier shall not be awarded both House Bank Lots. The procurement will be carried out using the Public Contracts Regulations 2015, Restricted procedure, the initial Selection Stage of the process will be used to ensure that only those economic operators who have the necessary accreditations, economic and financial standing and technical and professional ability to provide the services are invited to submit a tender. Further details can be found in the Selection Stage Information Document provided as an attachment to the HMRC E-Sourcing tool event. Lot 1: House Bank A Lot 1 - "House Bank A" covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX. GB is seeking long term arrangements for MTS which are resilient, secure and able to move with industry changes. The following, non-exhaustive, list of banking services are in scope: • Account Provision; • Electronic Banking; • Payment Products • Reporting • Customer Support • Incident Management • Overlay Services Additional information: This requirement will be met by an eSourcing RFP using HMRC SAP Ariba. Please ensure you are registered with the HMRC SAP Ariba to gain access to the RfP documentation which will contain full details. If you are not already registered, the registration link is: http://hmrc.sourcing eu.ariba.com/ad/selfRegistration As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you Show less additional text have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) confirming when your registration request was first made. Once you have obtained 'your organization's account ID' number, please email chloe.hobbs@hmrc.gov.uk and james.power1@hmrc.gov.uk and copy in e.procurement@hmrc.gov.uk and with your account ID number, you will then receive an e-mail confirming access. Please ensure to include all email addresses provided to make sure your interest is received. Further information about HMRC's procurement tool SAP Ariba, Suppliers Guide and general information is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm. If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event. Lot 2: House Bank B Lot 2 - "House Bank B" covers general banking services, including Bacs, CHAPS, Faster Payments, Local Banking, Cheques and Spot FX. GB is seeking long term arrangements for MTS which are resilient, secure and able to move with industry changes. The following, non-exhaustive, list of banking services are in scope: • Account Provision; • Electronic Banking; • Payment Products • Reporting • Customer Support • Incident Management • Overlay Services Additional information: This requirement will be met by an eSourcing RFP using HMRC SAP Ariba. Please ensure you are registered with the HMRC SAP Ariba to gain access to the RfP documentation which will contain full details. If you are not already registered, the registration link is: http://hmrc.sourcing eu.ariba.com/ad/selfRegistration As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you Show less additional text have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) confirming when your registration request was first made. Once you have obtained 'your organization's account ID' number, please email chloe.hobbs@hmrc.gov.uk and james.power1@hmrc.gov.uk and copy in e.procurement@hmrc.gov.uk and with your account ID number, you will then receive an e-mail confirming access. Please ensure to include all email addresses provided to make sure your interest is received. Further information about HMRC's procurement tool SAP Ariba, Suppliers Guide and general information is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm. If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event. Lot 3: Overseas Payments Lot 3 - "Overseas Payments" covers regular and one-off Spot FX not covered by Lots 1 and 2 (i.e., Exotics), ACH network services and FX advisory services. Additional information: This requirement will be met by an eSourcing RFP using HMRC SAP Ariba. Please ensure you are registered with the HMRC SAP Ariba to gain access to the RfP documentation which will contain full details. If you are not already registered, the registration link is: http://hmrc.sourcing eu.ariba.com/ad/selfRegistration As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you Show less additional text have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) confirming when your registration request was first made. Once you have obtained 'your organization's account ID' number, please email chloe.hobbs@hmrc.gov.uk and james.power1@hmrc.gov.uk and copy in e.procurement@hmrc.gov.uk and with your account ID number, you will then receive an e-mail confirming access. Please ensure to include all email addresses provided to make sure your interest is received. Further information about HMRC's procurement tool SAP Ariba, Suppliers Guide and general information is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm. If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event.