Parking and Traffic Enforcement & Associated Services

Description

Lewisham Council is seeking to replace its existing outsourced provision of parking enforcement contract. The priority for the Council is that all services provided under the parking services contract continue to operate at the highest service level and are managed efficiently. This includes parking and traffic enforcement, as well as all back-office services which includes the provision of notice processing and permit services. Lot 1: The Council is seeking to appoint a progressive, technological and forward-looking external service provider as its Parking Services contractor to undertake on the Council’s behalf. The scope of the contract will cover the full range of service provisions: • on-street and off-street parking and traffic enforcement, including the provision of Civil Enforcement Officers (CEOs), equipment, materials and associated services • Implementation, maintenance, provision of automatic number plate recognition (ANPR) closed-circuit television (CCTV) traffic enforcement camera hardware, installation, and review software • CCTV enforcement including clip review • ANPR CCTV mobile enforcement vehicle • environmental enforcement, including the provision of Environmental Enforcement Officers (EEOs), equipment, materials and associated services • abandoned vehicles removal service management • cashless parking services • penalty charge notice, and back-office processing • parking permit issuing and processing • enforcement agencies management • disabled bay application processing and implementation • signs and lines implementation and management • suspensions and all associated management • provision and maintenance of Information and Communication Technology (ICT) hardware and software including all associated to enforcement, • customer contact call centre, and • all associated services and equipment required to facilitate the contract.