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Support Services Tenders and Contracts

See open support services tenders and awarded contracts for the UK public sector.

Support services is a wide heading and buyers use it loosely. Here it runs from respite and community support for adults, through floating support attached to homelessness and supported housing, to mediation panels, domestic abuse outreach and in-hospital companion schemes.

Councils and NHS bodies publish support services, usually as an approved-provider framework or dynamic list rather than one contract, with the work arriving later as call-offs.

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Frequently asked questions

Frequently asked questions about support services, respite services, floating support, mediation services, companion services in the UK public sector.

  • What counts as a support services tender in the UK public sector?

    Support services tenders cover respite and community support for adults, home support for people living in their own homes, floating support tied to homelessness and supported housing, domestic abuse refuge and outreach services, direct payment support, mediation panels and in-hospital companion schemes. Councils, NHS bodies and health service executives are the regular buyers. The bare phrase also appears in consultancy and engineering notices as client support or commercial support, which is a different market.

  • What CPV codes cover support services?

    Support services has no CPV code of its own. Notices lean on 85300000 (Social work and related services), 85000000 (Health and social work services), 85311000 (Social work services with accommodation) and 98000000 (Other community, social and personal services).

  • How do I find support services contracts before they are formally tendered?

    Read council commissioning strategies, market position statements, housing support and homelessness strategies and cabinet papers on recommissioning. Meet-the-buyer events and prior information notices often come before a framework or dynamic list reopens. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.

  • Are support services contracts usually let through frameworks?

    Support services contracts are often let as approved-provider frameworks, light-touch frameworks or dynamic purchasing systems rather than a single contract, so the win is joining the list and the work arrives later as call-offs. Individual care and support packages are then awarded by the council or NHS body that holds the list.

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