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Awarded

global research/advisory

Published

Description

Including but not limited to: - Full review of contract spend to identify efficiencies and savings - Full review of budget to complete a cost optimisation exercise - linked to contract work, also focused on reducing/consolidating our applications and simplifying how we do things - Review of cyber security spend to ensure value for money and get comparison to other local authorities in terms of planned activity - Support and guidance around our emerging AI Centre of Excellence - Inform development of future Customer Service operating model, including procurement of new telephony platform and optimisation of the service Lot 1: IT global research/advisory

Timeline

Publish date

11 days ago

Award date

11 days ago

Buyer information

Westminster City Council

Email:
mhpatel@westminster.gov.uk

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Notice topic

Research services

Related topics

Marine research servicesResearch laboratory servicesResearch and experimental development services

Source

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