22-09 Tenant Network & Telephony Services for UoWSP & EIC-BTC

Description

Details of Provision Required The goal of this tender is to obtain a suitable internet, network and telephony provision from a Service Provider that is fit to meet the needs of staff and tenants at the University of Wolverhampton Science Park (UoWSP) by way of offering like for like provisions delivered by our current provider (and single onsite/in-house network technician) while also improving on any provision areas that have seen market development since the start of the previous contract (2015). There will also be the potential that the sister site will also look to onboard the chosen solution dependant on its offering, The e-Innovation Centre (EIC) and Business & Technology Centre (BTC) in Telford is currently serviced by a simple dedicated Virgin Media line with self-managed network and telephony provisions managed by our two onsite/in-house network technicians. Project Aims and Objectives To secure a quality, reliable and cost-effective provision of internet and telephony services for both site operation and tenant needs to meet the demands of each site individually, with the potential to award a combined contract to provide economies of scale. Minimal downtime to be experienced in any swap over of service providers. Contract Duration The term of the Contract shall be for a period of three (3) years commencing March 2023 for UoWSP and commencing September 2023 for EIC BTC with an optional extension of up to an additional 24 months