The provision of Consultancy to support the planning, design and configuration of a new Pilot Customer Contact centre and related Consultancy Supports
Published
Supplier(s)
Description
The provision of expert consultancy to DEASP to support the design, structure and processes for new and existing customer contact centres within DEASP, with a view to delivering measureable improvements in the quality of the customer experience provided by DEASP.
Timeline
Publish date
2 years ago
Award date
2 years ago
Buyer information
Department of Social Protection
- Contact:
- Alex Byrne
- Email:
- Alan.McGettigan@welfare.ie
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Source
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