Stotles logo
Sign inSign up for free
Stale pre-tender

Independent NPS Surveys

Published

Value

30,000 GBP

Description

KFM is looking to engage a consultancy to run a Net Promoter Score (NPS) survey. NPS is a key metric to enable KFM to understand the customer experience. It provides us with a temperature check and is a rich source of qualitative feedback that enables us to make tangible changes to improve our service to our customers. Lot 1: Looking for suppliers to conduct the following service: <br/><br/>• Minimum of 250-300 NPS surveys that evaluates our supply chain and technician functions across Denmark Hill Hospital (DMH) site and Princess Royal University Hospital (PRUH) sites.<br/>• This will be split roughly one-third technician customers and two-thirds supply chain customers.<br/>• With regards sites, this will be split roughly one-third PRUH and two-thirds DMH.<br/>• Analysis of results with clear recommendations for improvements KFM should consider making will be required.<br/>• NPS standard survey questions apply.

Timeline

Publish date

10 months ago

Buyer information

Kings Facility Management

Contact:
Sophia Sofocleous
Email:
sophia.sofocleous@nhs.net

Explore contracts and tenders relating to Kings Facility Management

Go to buyer profile

Notice topics

Customer satisfaction surveyGeneral management consultancy services

Related topics

Business development consultancy servicesBusiness and management consultancy servicesCustomer survey services

Source

"Find-a-Tender"
To save this opportunity, sign up to Stotles for free.
Save in app
Source documents
link

  • Looking glass on top of a file iconTender tracking

    Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.

  • ID card iconProactive prospecting

    Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.

  • Open folder icon360° account briefings

    Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.

  • Teamwork iconCollaboration tools

    Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.

Stop chasing tenders, start getting ahead.

Create your free feed

Already have an account? Sign in

Explore similar tenders and contracts

Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.

Explore other contracts published by Kings Facility Management

Explore more open tenders, recent contract awards and upcoming contract expiries published by Kings Facility Management.

Explore more suppliers to Kings Facility Management

Sign up

Explore top buyers for public sector contracts

Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.

Explore over 15,000 buyers

Explore top sources for public sector contracts

Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.

Explore more sources