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Awarded

NAC/DA/5090 Supply & Maintenance of CRM System and Contact Centre Telephony Services

Published

Supplier(s)

Computacenter (UK) Limited

Value

879,478.89 GBP

Description

Supply and maintenance of a new Customer Relationship Management (CRM) system and provision of contact centre telephony services. Lot 1: North Ayrshire Council (NAC) are seeking a suitably qualified and experienced provider to supply and maintain a new Customer Relationship Management (CRM) system to replace the on-premise model which has been in place for approximately 20 years. NAC also require the provider to deliver contact centre telephony services as part of this contract.

Timeline

Award date

a month ago

Publish date

12 days ago

Buyer information

North Ayrshire Council

Contact:
Fiona Wilson
Email:
fionawilson@north-ayrshire.gov.uk

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Notice topic

IT services: consulting, software development, Internet and support

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesComputer support and consultancy servicesComputer-related servicesInternet services

Source

Public Contracts Scotland
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