RBGKEW1375 - RBG Kew Visitor Insights Programme (VIP)
Published
Value
Description
RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience. This includes survey review and management of the fieldwork, regular provision of data and KPI reporting, and bi-annual reporting to share key actionable insights and recommendations. The visitor survey is an existing and valuable resource for a wide range of teams across RBG Kew, helping the organisation to make data-driven decisions based on audience trends and visit feedback.
Timeline
Publish date
2 months ago
Close date
10 days ago
Buyer information
Royal Botanic Gardens Kew
- Email:
- procurement@kew.org
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