Managing Agent for CDS Co-operatives Dynamic Purchasing Systems/Frameworks for Works and Services inc Repairs, Consultancy and Major Works

Description

CDS is a charitable community benefit society first established in 1975 to support the development of new housing co-ops. Our core purpose is to provide, support and promote co-op and community-led housing – so that more people can shape the things that matter to them – at home, in their neighbourhood or community. We truly value our cooperative roots and we are committed to supporting cooperation as an effective business model and as a set of valuable skills. As part of our ongoing efforts to support the co-op and community-led housing sector we are looking to engage with the market prior to a strategic initiative that we may conduct to procure a managing agent for Dynamic Purchasing Systems (DPS) or Frameworks designed to deliver flexible, technology-enabled repairs, maintenance, consultancy and major works services to us and other similar organisations. We are issuing this Prior Information Notice (PIN) to notify potential suppliers in the market about our broad requirements. Lot 1: This procurement would relate to a managing agent for Dynamic Purchasing Systems (DPS) or Frameworks designed to deliver flexible, technology-enabled repairs, maintenance, consultancy and major works services to us and other similar organisations’. We are seeking to engage with suppliers who can act as managing agent via a technology enabled platform that comprehensively addresses the following key areas across repairs, maintenance, consultancy and major works management: - Work Order Management - Voids Management - DLO Management - Compliance Management - Inspections - Resident Engagement - Supply Chain Management - Supply Chain Compliance - Integration - Payments Our primary objectives with this procurement are to ensure that CDS can deliver for its residents and also allow similar organisations to access best-in-class technology and service delivery capabilities to ensure: - Improved resident satisfaction through enhanced engagement channels. - Minimal turnaround times for work orders and voids processes. - Compliance with evolving regulatory standards - Streamlined inspections and issue resolution. - Access to a fully vetted supply chain that also enables local SME contractors to access works, to optimise capacity management - Access to a full range of reporting and analytics to support operational efficiency and delivery, as well as enhanced transparency and governance in our repairs activities. - Effective integration and streamlined payment capabilities - Access to a range of professional services advice, e.g., around retrofit and building safety - Dynamic SLA management to ensure a consistent experience for our residents Additional information: Please visit this survey to provide feedback on the specific areas that CDS are considering: https://forms.office.com/e/p2NH7DwPaA