Stotles logo
Sign inSign up for free
Awarded

Customer Relation Management software package

Published

Supplier(s)

Capgemini UK plc

Value

1,400,000 GBP

Description

Business Stream is seeking a partner to improve customer communication experience across multiple channels and all stages of the Customer Journey. It is anticipated that over the period of the contract the chosen bidder will be required to provide consultancy and technological interventions in Customer Operations and Credit Management functions within the organisation. In addition to improving the experience for the customer this project is expected to result in an increase in internal capacity in order to service new clients acquired as part of our projected expansion. Further details on the processes for each department will be provided as part of the PQQ and ITT.

Timeline

Publish date

9 years ago

Buyer information

Scottish Water Business Stream Limited

Email:
procurement@business-stream.co.uk

Explore contracts and tenders relating to Scottish Water Business Stream Limited

Go to buyer profile

Notice topics

Customer Relation Management software development servicesCustomer Relation Management software package

Related topics

Financial analysis and accounting software development servicesFinancial analysis and accounting software package

Source

Ted (OJEU)
To save this opportunity, sign up to Stotles for free.
Save in app
Source documents
link

  • Looking glass on top of a file iconTender tracking

    Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.

  • ID card iconProactive prospecting

    Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.

  • Open folder icon360° account briefings

    Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.

  • Teamwork iconCollaboration tools

    Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.

Stop chasing tenders, start getting ahead.

Create your free feed

Already have an account? Sign in

Explore similar tenders and contracts

Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.

Explore other contracts published by Scottish Water Business Stream Limited

Explore more open tenders, recent contract awards and upcoming contract expiries published by Scottish Water Business Stream Limited.

Explore more suppliers to Scottish Water Business Stream Limited

Sign up

Explore top buyers for public sector contracts

Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.

Explore over 15,000 buyers

Explore top sources for public sector contracts

Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.

Explore more sources