Awarded contract

Published 2 years ago

N/A

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Buyer

Scottish Hydro Electric Power Distribution plc

Close date

2024-07-22

Description

provision of additional call handling Agent to support SSE call centre operations and provide ad hoc agents to cover severe weather events Lot 1: provision of 10 full time additional call handling agents, and 1 team manager to support SSE call centre operations and supply ad hoc agents to cover severe weather events

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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CPV Codes

79512000 - Call centre

79510000 - Telephone-answering services

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