Awarded contract

Published a year ago

Laois County Council require a Microsoft Teams based telephony system for use by the MyPay Shared Service Centre.

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Buyer

Laois County Council

Close date

2024-06-11

Description

Laois County Council require a Microsoft Teams based telephony system for the MyPay Shared Service Centre within Laois County Council, for an initial period of twenty-four months with the possibility of a further twelve months x 2 at the discretion of the contracting authority. The telephony system must demonstrate all call centre functionality with call analytics and reporting functionality. Laois County Council require a Microsoft Teams based telephony system for the MyPay Shared Service Centre within Laois County Council, for an initial period of twenty-four months with the possibility of a further twelve months x 2 at the discretion of the contracting authority. The telephony system must demonstrate all call centre functionality with call analytics and reporting functionality.

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CPV Codes

48510000 - Communication software package

32500000 - Telecommunications equipment and supplies

64210000 - Telephone and data transmission services

64216000 - Electronic message and information services

64215000 - IP telephone services

64214000 - Dedicated-business telephone network services

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