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Laois County Council require a Microsoft Teams based telephony system for use by the MyPay Shared Service Centre.

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Description

Laois County Council require a Microsoft Teams based telephony system for the MyPay Shared Service Centre within Laois County Council, for an initial period of twenty-four months with the possibility of a further twelve months x 2 at the discretion of the contracting authority. The telephony system must demonstrate all call centre functionality with call analytics and reporting functionality. Laois County Council require a Microsoft Teams based telephony system for the MyPay Shared Service Centre within Laois County Council, for an initial period of twenty-four months with the possibility of a further twelve months x 2 at the discretion of the contracting authority. The telephony system must demonstrate all call centre functionality with call analytics and reporting functionality.

Timeline

Publish date

7 months ago

Close date

5 months ago

Buyer information

Laois County Council

Contact:
Laois County Council

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Notice topics

Communication software packageTelecommunications equipment and suppliesTelephone and data transmission services

Related topics

Electronic message and information servicesIP telephone servicesDedicated-business telephone network servicesShared-business telephone network servicesMobile-telephone servicesPublic-telephone services

Source

eTenders Ireland
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