Provision of an Out of Hours Telephone Service

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Buyer

Aster Property Limited

Close date

2024-10-31

Description

This is a requirement for the provision of an out of hours telephone service for Aster Group Ltd. The function of the Aster Contact Centre and service hubs is to handle customer information regarding property repairs and distribute the work to the appropriate in-house trade operative and/or external contractors, within working hours which is Monday - Friday 08:00 - 17:00. Therefore, outside these working hours, including bank holidays, technical downtime, team meetings and collaborative calls, customers wishing to contact Aster regarding emergencies will be routed to the out of hours provider. Additional information: https://in-tendhost.co.uk/aster/aspx/ Is a Recurrent Procurement Type? : Yes

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Product / service

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Organisation mentioned

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Supplier requirements

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Group Company Secretary

Clerk/Secretary

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Head of Estates & Facilities

Second Level / Head of Service

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Hard Areas & Drainage Manager

Unspecified

Watford Community Housing Trust

1,420,000,000 GBP

Published 2 months ago

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