Request for Information for the Provision of Customer Call Handling and Management Services
Published
Description
The purpose of this Request for Information (RFI) is to assist Revenue in clarifying its requirements and evaluating potential options for the provision of Customer Call Handling and Management Services. Revenue is issuing this RFI and invites responses from economic operators for the purpose of market research. As part of this market research exercise, Revenue, would like you to complete the questionnaire contained in the attached document. The information elicited from providers will contribute to Revenue’s procurement strategy in relation to Customer Call Handling. The purpose of this Request for Information (RFI) is to assist Revenue in clarifying its requirements and evaluating potential options for the provision of Customer Call Handling and Management Services. Revenue is issuing this RFI and invites responses from economic operators for the purpose of market research. As part of this market research exercise, Revenue, would like you to complete the questionnaire contained in the attached document. The information elicited from providers will contribute to Revenue’s procurement strategy in relation to Customer Call Handling.
Timeline
Publish date
a year ago
Buyer information
Office of the Revenue Commissioners_366
- Contact:
- Office of the Revenue Commissioners_366
- Email:
- publicprocurement@revenue.ie
Explore contracts and tenders relating to Office of the Revenue Commissioners_366
Go to buyer profileNotice topics
Source
eTenders IrelandTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Closed
Operator of the National Emergency Call Answering Service
Department of the Environment, Climate and Communications
60,500,000 EUR
Published a month ago
- Closed
Provision of Out of Hours (Non-Emergency) Call Answering Services
Wexford County Council
Published 2 months ago
- Closed
Payroll and Pensions Administration Services
Financial Services and Pensions Ombudsman_548
100,000 EUR
Published 2 months ago
- Closed
Payroll and Pensions, Governance Support Services
Financial Services and Pensions Ombudsman_548
150,000 EUR
Published 5 months ago
- Unknown
Operator of the National Emergency Call Answering Service
Department of the Environment, Climate and Communications
Published 5 months ago
- Closed
CFT 3670 – Provision of Out of Hours Call Centre Service to South Dublin County Council
South Dublin County Council
Published 6 months ago
- Closed
Provision of Specialist Advisory Services • Construction and Property Development • Governance and Compliance (Pro222)
The Land Development Agency
Published 6 months ago
- Unknown
Event Management Services relating to the release of the 1926 Census in April 2026
Department of Tourism Culture Arts Gaeltacht Sport Media
Published 7 months ago
Explore other contracts published by Office of the Revenue Commissioners_366
Explore more open tenders, recent contract awards and upcoming contract expiries published by Office of the Revenue Commissioners_366.
- Openclosing
Request (Call) for Tenders for the provision of High Quality Legal Agency Clerking (Town Agents) and Legal Administration Services for the Revenue Solicitor’s Division
Office of the Revenue Commissioners_366
160,000 EUR
Published 13 days ago
- Openclosing
Supply of a Data Technology Solution
Office of the Revenue Commissioners_366
10,000,000 EUR
Published 19 days ago
- Openclosing
Request for Tenders dated 3rd March 2025 for the Provision of Furniture Removal and Furniture Maintenance Services.
Office of the Revenue Commissioners_366
200,000 EUR
Published 25 days ago
- Closed
Request (Call) for Tender for PostgreSQL Support
Office of the Revenue Commissioners_366
2,100,000 EUR
Published 2 months ago
- Closed
Request for Tenders to establish a Single-Supplier Framework for the Provision of Bound Editions of Consolidated Tax Legislation
Office of the Revenue Commissioners_366
190,000 EUR
Published 2 months ago
- Closed
Request for Tenders for the Provision of a Cloud Hosted Centralised Logging System
Office of the Revenue Commissioners_366
1,250,000 EUR
Published 3 months ago
- Closed
Request for Tenders for the provision of ID Issuer services
Office of the Revenue Commissioners_366
1,750,000 EUR
Published 4 months ago
- Closed
Request (Call) for Tenders for the Certified Tax Professional Pathway
Office of the Revenue Commissioners_366
850,000 EUR
Published 4 months ago
- Unknown
Request for Information (RFI) For PostgreSQL Support Services
Office of the Revenue Commissioners_366
Published 6 months ago
Explore more suppliers to Office of the Revenue Commissioners_366
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
- Enterprise Ireland
- THE UNITED KINGDOM SPORTS COUNCIL
- NHS Bolton Clinical Commissioning Group
- Tourism Ireland Ltd
- Dorchester Town Council
- University of Newcastle Upon Tyne
- NHS Shropshire, Telford and Wrekin Clinical Commissioning Group
- Gorslas Community Council
- Bishop Perowne CofE College
- Hindley High School
- Micheldever Parish Council
- INDEPENDENCE MATTERS C.I.C.
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.