Voice of the Customer Platform
Published
Description
Analytical tool that can inform the day-to-day customer measure of experience. Analysis of individual customer engagements Sentiment analysis for customer contacts and social media analysis Both text and e-mail surveying capability Lot 1: Provision of Software as descibed in the tender document
Timeline
Publish date
3 years ago
Close date
3 years ago
Buyer information
Affinity Water Limited
- Contact:
- Nikhil Sharma
- Email:
- nikhil.sharma@affinitywater.co.uk
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