Request for tender for Student Contact Centre Services for Atlantic Technological University
Published
Supplier(s)
Description
The Atlantic Technological University (ATU) was established on 1st April 2022, the result of a merger between three Institutes of Technology, GMIT, LYIT and IT Sligo. It currently has eight campuses with an enrolment of more than 20,000 students supported by 2,200 staff. ATU offers almost 600 academic programmes from pre-degree to doctoral level. In recent years, there has been significant growth in the numbers of full time, online, part time and lifelong learning students at ATU. This involves challenges in processing large volumes of enquiries via phone, e-mail. Therefore, ATU has a requirement to engage the services of an external dedicated Student Contact Centre Service to support Student Recruitment and Enrolment. The successful tenderer will act as the initial point of contact for all phone, e-mail, website, and social media-based enquiries received in relation to ATU’s programmes. The successful tenderer will interact seamlessly with the University’s academic, administration and management staff and will report regularly to the University. The initial contract awarded from this framework will be with ATU Sligo.
Timeline
Publish date
a year ago
Award date
a year ago
Buyer information
Atlantic Technological University
- Contact:
- Jean Gilligan
- Email:
- Lorraine.Kessack@lyit.ie
Explore contracts and tenders relating to Atlantic Technological University
Go to buyer profileSource
eTenders IrelandTo save this opportunity, sign up to Stotles for free.
Save in appTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Awarded
Provision of Contact Centre Services (Located On The Island Of Ireland) Including Associated Software Solutions
National Transport Authority42,000,000 EURPublished 11 months ago
- Awarded
Provision Of Contact Centre Services Including Associated Software Solutions
National Transport AuthorityPublished 12 months ago
- Awarded
Managed Services - Document Management and Contact Centre Services
Residential Tenancies Board2,803,349 EURPublished a year ago
- Awarded
Request for tender for Student Contact Centre Services for Atlantic Technological University
Atlantic Technological UniversityPublished a year ago
- Awarded
Provision of surveys, BERs and inspections · Technical services and technical helpdesk, including training · BER Assessments, Quality Assurance & Auditing
Sustainable Energy Authority of Ireland38,881,020 EURPublished a year ago
- Awarded
Managed Services - Document Management and Contact Centre Services
Residential Tenancies Board2,803,349 EURPublished a year ago
Explore other contracts published by Atlantic Technological University
Explore more open tenders, recent contract awards and upcoming contract expiries published by Atlantic Technological University.
- Awarded
ATU DPS for Electrical Equipment and Supplies 2022
Atlantic Technological UniversityPublished 8 months ago
- Awarded
ATU Multi Operator Framework Agreement Data Protection Consultancy Services 23
Atlantic Technological University1,200,000 EURPublished a year ago
- Awarded
ATU Multi Operator Framework Agreement Data Protection Consultancy Services 23
Atlantic Technological UniversityPublished a year ago
- Awarded
Supply of LED Light Fittings for Minor Capital Works 2023
Atlantic Technological UniversityPublished a year ago
- Awarded
Provision of CRM Services to Atlantic Technological University to include Implementation, Hosting, Support and related services
Atlantic Technological University1,900,000 EURPublished a year ago
- Awarded
ATU Single Operator Framework Concession Academic Gowning 2023
Atlantic Technological University1 EURPublished a year ago
- Awarded
Request for tender for Student Contact Centre Services for Atlantic Technological University
Atlantic Technological UniversityPublished a year ago
- Awarded
Provision of CRM Services to Atlantic Technological University to include Implementation, Hosting, Support and related services
Atlantic Technological UniversityPublished a year ago
- Awarded
Request for tenders for Critical Incident Training and review of Critical Incident Plan for Atlantic Technological University
Atlantic Technological UniversityPublished a year ago
Explore more suppliers to Atlantic Technological University
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
- Herefordshire Housing Limited
- Hertsmere Borough Council
- Independent Police Complaints Commission
- Cornwall Housing Ltd
- Institute of Technology Carlow
- FOODBUY EUROPE LIMITED
- Ministry of Defence, Ships, Salvage and Marine Operations (S&MO)
- Ilkley Parish Council
- Sir George Monoux College
- Midsomer Norton Schools Partnership
- Heartlands High School
- Higham Ferrers Town Council
- Hauxton Parish Council
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.