High Intensity User (HIU) Service to BSW ICB
Published
Value
Description
Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board seeks to commission a High Intensity Use Service to people residing within the BSW geographical footprint. The service seeks to identify, engage, understand, and support people through a person-centered approach who repeatedly and often escalate a number of presentations to the emergency departments at Royal United Hospitals in Bath, Great Western Hospital in Swindon and Salisbury District Hospital in Wiltshire (and other acute and aligned resources) and are using healthcare more than, or differently than, expected for their specific needs. The service will proactively work with a rolling cohort of people, using a person-centered, 'what matters to me' conversation and "team around the person" approach to better deliver against the agreed needs of that individual. The key objectives are: • Identify those at greatest risk of ED attendance and non-elective admissions. • Proactively work with a rolling cohort of HIU people, really understanding what they need. • Provide a de-medicalised, non-judgemental, shame and trauma informed human support to resolve any underlying social and emotional need which led to hospital attendance. • To coordinate wellbeing and connect with other services, enrolling them to help to get to the desired end. • Reduce ED attendances and avoidable non-elective admissions. • Impact positively on reducing the high intensity use of healthcare. • Reduce ambulance conveyances as a by-product of reducing ED attendances. • Improve people's quality of life. • Provide high quality and personalised interventions. • Promote self-care and health and well-being of people (health coaching) • Minimise inappropriate use of resources. • Enable people to have a positive experience of the service. • Support people to flourish through sustaining job opportunities, reconnecting with families, improving well-being etc. The initial contract term will be for 2 years, with an optional extension of any period up to 1 year. The maximum budget is £1,080,000 over the 3 year term. The annual budget for 24/25 is £360,000. The new service will commence on the 1st July 2024. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Lot 1: Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board seeks to commission a High Intensity Use Service to people residing within the BSW geographical footprint. The service seeks to identify, engage, understand, and support people through a person-centered approach who repeatedly and often escalate a number of presentations to the emergency departments at Royal United Hospitals in Bath, Great Western Hospital in Swindon and Salisbury District Hospital in Wiltshire (and other acute and aligned resources) and are using healthcare more than, or differently than, expected for their specific needs. The service will proactively work with a rolling cohort of people, using a person-centered, 'what matters to me' conversation and "team around the person" approach to better deliver against the agreed needs of that individual. The key objectives are: • Identify those at greatest risk of ED attendance and non-elective admissions. • Proactively work with a rolling cohort of HIU people, really understanding what they need. • Provide a de-medicalised, non-judgemental, shame and trauma informed human support to resolve any underlying social and emotional need which led to hospital attendance. • To coordinate wellbeing and connect with other services, enrolling them to help to get to the desired end. • Reduce ED attendances and avoidable non-elective admissions. • Impact positively on reducing the high intensity use of healthcare. • Reduce ambulance conveyances as a by-product of reducing ED attendances. • Improve people's quality of life. • Provide high quality and personalised interventions. • Promote self-care and health and well-being of people (health coaching) • Minimise inappropriate use of resources. • Enable people to have a positive experience of the service. • Support people to flourish through sustaining job opportunities, reconnecting with families, improving well-being etc. Desired outcomes: The service will contribute to the following overarching outcomes: • Improve health and wellbeing of our population. • Improve access and experience. • Increase overall life expectancy across our population. • Reduce impact of long-term conditions / morbidity • Reduce health inequalities. • Improve sustainability of workforce and carers The initial contract term will be for 2 years, with an optional extension of any period up to 1 year. The maximum budget is £1,080,000 over the 3 year term. The annual budget for 24/25 is £360,000. The new service will commence on the 1st July 2024. This processed is being managed by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner(s). Additional information: The services are healthcare services falling within Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023 (PSR Regulations) and for the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 (PCR 2015) do not apply to this procurement.
Timeline
Publish date
11 months ago
Close date
10 months ago
Buyer information
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
- Contact:
- Donna Harrington
- Email:
- donnaharrington@nhs.net
Explore contracts and tenders relating to NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
Go to buyer profileNotice topic
Source
"Find-a-Tender"To save this opportunity, sign up to Stotles for free.
Save in appTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Openclosing
Framework Agreement for the provision of 16+ Supported Accommodation Services
London Borough of Enfield28,000,000 GBPPublished 2 days ago
- Openclosing
POW-OJEU-58070 - Neurodevelopment Diagnostic Assessments for Children and Young People
NHS Wales - Shared Services Partnership160,000 GBPPublished 3 days ago
- Openclosing
HAC6050: Adult Weight Management Tier 2 (Specialist)
London Borough of Tower Hamlets460,000 GBPPublished 3 days ago
- Openclosing
Domestic Abuse Safe Accommodation Services
Lincolnshire County CouncilPublished 3 days ago
- Openclosing
PB2024-01625 - Provision of a day placement in specialist school ID Number 5551208
Darlington Borough Council437,917 GBPPublished 3 days ago
- Openclosing
HAC6050: Adult Weight Management Tier 2 (Specialist)
London Borough of Tower Hamlets460,000 GBPPublished 3 days ago
- Unknown
NECS521 Children's Speech and Language Therapy in County Durham
NHS North East and North Cumbria Integrated Care BoardPublished 3 days ago
- Openclosing
HAC6050: Adult Weight Management Tier 2 (Specialist)
London Borough of Tower Hamlets460,000 GBPPublished 3 days ago
Explore other contracts published by NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
Explore more open tenders, recent contract awards and upcoming contract expiries published by NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board.
- Unknown
Provision of NHS Dental Stabilisation Services
NHS Cornwall and Isles of Scilly Integrated Care BoardPublished 4 months ago
- Closed
PPSA - Enteral Feeds - BSW
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board6,724,000 GBPPublished 4 months ago
- Closed
Digital End-To-End Patient Management Solution for Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board1,250,000 GBPPublished 4 months ago
- Closed
Community Mental Health Services
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board25,829,975 GBPPublished 5 months ago
- Closed
Community Urgent Eye Services to Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board2,280,000 GBPPublished 10 months ago
- Closed
Adults Community Services and Children's Community Services to the Bath and North East Somerset, Swindon, Wiltshire and Somerset Integrated Care System
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board1,800,000,000 GBPPublished a year ago
- Closed
Children & Young Persons Mental Health Service in Swindon
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board11,263,250 GBPPublished 2 years ago
- Closed
Children & Young Persons Mental Health Service in Swindon
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board11,263,250 GBPPublished 2 years ago
- Closed
Sexual Assault and Abuse Therapy Service in Swindon and Wiltshire
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care BoardPublished 2 years ago
Explore more suppliers to NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.