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Provision of Management services, Development services and Monitoring services of Pobal Telephony and Contact Centres, and associated support and services

Published

Buyer

Pobal

Value

1,500,000 EUR

Description

Pobal seeks to establish a single party framework agreement with a suitably qualified tenderer for the support and enhancement of their Enterprise Telephony and Contact Centre infrastructure. The tenderer must be capable of supporting the existing infrastructure, facilitate the expansion of the present contact centre functionality, and also have proven capability to support Pobal with possible future enhancements such as AI technology. Pobal invite responses from suitably qualified tenderers to be appointed as their Enterprise Telephony and Contact Centre framework partner as per the specific requirements outlined below. (All Tender responses to be submitted in a zip file) Pobal seeks to establish a single party framework agreement with a suitably qualified tenderer for the support and enhancement of their Enterprise Telephony and Contact Centre infrastructure. The tenderer must be capable of supporting the existing infrastructure, facilitate the expansion of the present contact centre functionality, and also have proven capability to support Pobal with possible future enhancements such as AI technology. Pobal invite responses from suitably qualified tenderers to be appointed as their Enterprise Telephony and Contact Centre framework partner as per the specific requirements outlined below. (All Tender responses to be submitted in a zip file)

Timeline

Publish date

5 months ago

Close date

5 months ago

Buyer information

Pobal

Contact:
Pobal
Email:
tenders@pobal.ie

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Notice topics

Application service providersIndustry specific software development servicesInternet or intranet client application development servicesIT services: consulting, software development, Internet and supportProgramming services of application software

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesComputer support and consultancy servicesComputer-related servicesInternet development services

Source

eTenders Ireland
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