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Awarded

Historic England Customer Service Provision - AWARD

Published

Supplier(s)

ADECCO UK LIMITED

Value

447,278 GBP

Description

Historic England requires a Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard. This is required Monday to Friday year-round between 09:00-17:00. Historic England expects this work to be carried out from the supplier's premises or workers' homes without any requirement for an onsite presence at Historic England. This service will include seven core components with one optional component for possible inclusion on 1 March 2026. Historic England is committed to continuous improvement and is looking for a customer service partner to work with us to develop the quality of our service. Further information about expected volume of enquiries and the breakdown of previous contractors is included in Appendix 4.1.

Timeline

Publish date

25 days ago

Award date

21 days ago

Buyer information

Historic England

Contact:
Yuliia Patsora
Email:
yuliia.patsora@historicengland.org.uk

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Notice topics

Cleaning and sanitation servicesCleaning servicesOffice cleaning services

Related topics

Services specific to international organisations and bodiesOffice, school and office equipment cleaning servicesCleaning and sanitation servicesSewage, refuse, cleaning and environmental services

Source

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