402_24 Language Services

Description

ESPO (in partnership with YPO) has established a framework agreement with a number of service providers for the provision of Language services. The key aim of the framework is to promote cost savings and create efficiencies by providing customers with access to pre-approved service providers whom they may appoint using a simple and streamlined procurement process. Lot 1: Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services A fully managed service encompassing a number of customer needs in relation to language service support, generally based upon a combination or all of the remaining framework lots. Lot 2: Lot 2 - Face to Face Interpretation Services (Verbal) Services where a spoken language is converted from one to another via the use of a linguist in physical attendance, either consecutively, or simultaneously, between individuals or in groups. Additional information: Services delivered under this lot will be dependent on the location of customers and their respective assignments, therefore this lot is further divided into 12 geographical sub-lots. Lot 3: Lot 3 - Face to Face Interpretation Services (Non-Verbal) Services where the communication of non-spoken language is facilitated via the use of a linguist in physical attendance, either consecutively, or simultaneously, between individuals or in groups. Additional information: Services delivered under this lot will be dependent on the location of customers and their respective assignments, therefore this lot is further divided into 12 geographical sub-lots. Lot 4a: Lot 4a - Telephone Interpretation Services Services where a spoken language is converted from one to another via the use of a linguist over the telephone, either consecutively, or simultaneously, between individuals or in groups. Lot 4b: Lot 4b - Video Interpretation Services - (Spoken) Services where a spoken language is converted from one to another via the use of a linguist over the video or audio technology, either consecutively, or simultaneously, between individuals or in groups. Lot 4c: Lot 4c - Video Interpretation Services - (Non-Spoken) Services where the communication of non-spoken language is facilitated via the use of a linguist over video or audio technology, either consecutively or simultaneously, between individuals or in groups. Lot 5: Lot 5 - Translation, Transcription and Additional Services Services where written media can be translated from one language to another. Audio files or other media can be transcribed, or written media can be transcribed into non-verbal language.