Field and Monitoring Services (FMS)

Description

The Ministry of Justice (MoJ) are preparing to initiate a procurement process for the future provision of services for Electronic Monitoring (EM) across England and Wales. To note some provision requires limited services in Northern Ireland and Scotland as appropriate. EM services are currently used to facilitate the curfew of a subject, the majority given either a Community Order, Court Bail Order or released on licence (collectively referred to as ‘Orders’). The execution of electronic monitoring and related services are governed by the provisions of the Criminal Justice and Court Services Act 2000, the Power of Criminal Courts (Sentencing) Act 2000, the Criminal Justice Act 2003 and the Criminal Justice and Immigration Act 2008. The future EM service will be delivered under two distinct contracts: Monitoring Device Systems Service (MDSS) - A service delivered under one national contract for all monitoring devices and supporting systems. Field and Monitoring Service (FMS) - A service delivered under one national contract for field and monitoring services. The MoJ will run two distinct and separate procurements for MDSS and FMS with each procurement resulting in the award of a single national contract. This PIN is for Field and Monitoring Services only. The Authority is looking for a single supplier for the provision of FMS as part of the EM Future Service programme. The FMS supplier is responsible for: Installing, configuring, testing, repairing/replacing and removing monitoring equipment from individuals. Operating the Contact Centre which acts as the single point of contact for all services provided as part of EM Operating the monitoring service which undertakes all monitoring, including subject monitoring, technical monitoring and contact centre functionality. The field service is also responsible for: Instructing subjects on the use of equipment and any technical tasks they need to undertake e.g. charging of Devices and any adjustments to monitoring equipment, subject compliance and well-being visits. Field Officer scheduling and logistics management and the provision of suitable tool sets. Monitoring equipment stock management to ensure there is enough stock to meet demand. Further details on FMS and how to respond to this PIN are provided in the additional information section Lot 1: This is a critical service for the MoJ requiring the development of a strategic partnership with the MoJ. The MoJ may, during the contract term, add to or amend the scope of EM in accordance with ministerial ambitions and their longer-term strategy. Therefore, suppliers should note that any numbers, volumes or values expressed in this PIN are indicative only and might be subject to change during the contract term. Although the MoJ is the contracting authority for the procurement of FMS and will be the contracting counterparty for FMS, it intends to allow other government departments and arms-length bodies to have access to FMS via its contract as service recipients who may add further service required. The Authority reserves the right to add to or remove parties from the list of service recipients between the date of this PIN and publication of any future contract notice The dates below set out the anticipated timeline for FMS. The MoJ will act reasonably at all stages but reserves the right to change the timing as appropriate. 19th September: Publication of Contract Notice, Selection Questionnaire (SQ) and Invitation to Participate in Dialogue. 19th October 2022: Deadline for responses to the SQ to be submitted. 2nd November 2022: Deadline for initial tenders to be submitted. 5th December 2022 to 9th February 2023: Competitive Dialogue period. 17th February 2023: Bidders invited to submit their final tenders. 20th March 2023: Deadline for final tenders to be submitted. by July 2023: Contract Award. August 2023 – Jan 2024: Mobilisation before go-live on February 1st, 2024. The integration, collaboration and delivery of MDSS and FMS together as a single service is critical to the successful delivery of EM, so the procurements will be run broadly alongside each other and lead to aligned implementation and go-live of the new EM service. Suppliers who bid for FMS may also bid for MDSS and, subject to the MoJ’s requirements in each procurement process, the same supplier may be awarded the contracts for both MDSS and FMS. Supplier engagement will be managed by the MoJ utilising its e-sourcing portal (known as Jaggaer); Ministry of Justice Sourcing Portal (bravosolution.co.uk) Suppliers that are not already registered on Jaggaer will need to register. This PIN does not formally signify the beginning of a procurement and does not constitute a commitment by the MoJ to undertake any procurement exercise. The MoJ reserves its rights as to the procurement route used and may not issue a contract notice or complete the procurement in the way described above.