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Historic England Customer Service Provision

Published

Value

460,000 GBP

Description

Historic England requires a Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard. This is required Monday to Friday year round between 9am to 5pm. Historic England expects this work to be carried out from the suppliers premises or workers homes without any requirement for an onsite presence at Historic England. Lot 1: Please see ITT Documentation.

Timeline

Publish date

7 months ago

Close date

6 months ago

Buyer information

Historic England

Email:
Procurement-HE@historicengland.org.uk

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Notice topics

Call centreCustomer servicesTelephone operator servicesWide area network services

Related topics

Telephone-answering servicesCustomer-care servicesCustomer survey servicesMarketing servicesComputer network services

Source

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