Provision of Travel Agency Services to Satcen

Description

The Satcen plans to award a framework contract for the provision of travel agency services relating to the business trips of Satcen staff members. Lot 1: The contractor is expected to provide travel agency services every working day of Satcen, from 8.00 to 19.00. The required services include: (i) booking, ticketing, amendments and cancellations of transportation arrangements (flights, train, bus, ferry tickets, car rentals, etc.) in Spain, Europe and worldwide; (ii) hotline services outside Satcen's working days and working hours; (iii) notification of any travel-related alerts; (iv) statistics on the services requested. The services will be performed at the contractor's own premises. Hotel accommodations and assistance services in obtaining visas are not covered by the framework contract.