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Awarded

UK_244 - Europe Mystery Shopping Research: English Language Courses for Young Learners - AWARD

Published

Supplier(s)

Edified

Value

64,999 GBP

Description

The overarching objective of this research is to find out how the potential British Council customers perceive the British Council and its key competitors when exploring face-to-face (in-centre) English language learning options and contacting course providers via different channels. The focus will be on face-to-face (in-centre) English language courses for children (Young Learners) - reviewing the customer journey, price and product information, information about classes - e.g. the number of students in a class, length of the class etc., schedules, and learning materials offered.

Timeline

Publish date

4 months ago

Award date

4 months ago

Buyer information

British Council

Contact:
Aung Thein
Email:
Aung.Thein@BritishCouncil.Org

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