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Awarded

CRM Consultancy

Published

Supplier(s)

Trustmarque Solutions Ltd

Value

48,000 GBP

Description

NICE's strategic ambitions require both process and digital transformation. Customer and stakeholder management is a key element in realising this objective. A Customer Relationship Management (CRM) system has been identified an an important digital tool to support this need. NICE already has a Dynamics CRM in use by a small number of users and we are seeking to wider this starting with NICE Advice, Implementation and Partnerships and Communications teams. All the foundational and base configuration outcomes will be designed to scale with the minimum necessary effort to the rest of the organisation in a later phase. The ITQ will be sent to a selection of suppliers.

Timeline

Award date

a month ago

Publish date

5 days ago

Buyer information

National Institute for Health and Care Excellence

Contact:
Sharon Martin
Email:
sharon.martin@nice.org.uk

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  • Looking glass on top of a file iconTender tracking

    Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.

  • ID card iconProactive prospecting

    Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.

  • Open folder icon360° account briefings

    Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.

  • Teamwork iconCollaboration tools

    Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.

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