Enter Learning Data, Education Record and Improved FE Sector Reporting - Dev, Testing and Delivery Management (Inside IR35)

Description

Pre-market engagement N/A Work done so far One product moving into private Beta - Education Record. Enter Learning Data in public beta. Data Visualisation is live, there is ongoing continuous improvement work and new features based on user needs. Which phase the project is in Beta Existing team Existing teams are comprised of multi-disciplinary agile delivery skills. These teams are involved in service development for providing brand new digital services, going through the standard GDS phases. Current team size is up to 40 with a skill mix such as product/service managers, delivery managers, business analysts, user research and design professionals, developers, and testers. Architects support delivery through setting strategic technology direction as well as supporting build team decision making. Teams comprise of digital service suppliers and permanent staff. The new supplier will be expected to provide resources across development, testing and delivery management professions. Address where the work will be done The primary location is Cheylesmore House, Quinton Road, Coventry, CV1 2WT or remote working arrangements subject to agreements for in-office working which we expect to be 2 days per week as standard. Primary location will be detailed in each Statement of Work (SoW) Working arrangements This will be a 5 day per week (Monday to Friday) commitment and detailed working arrangements, including team location, size and make-up, will be contained within each statement of work. Day to day delivery will be governed by standard agile delivery techniques. These could be either a Kanban or a scrum approach (depending on the work) but the standard agile ceremonies appropriate to those will be undertaken. There is an expectation services will be delivered on-site 2 days per week as standard. This requirement is for services that will sit inside IR35. Provide more information about your security requirements: Baseline Personnel Security Standard (BPSS) Provide more information about your security requirements: Security Check (SC) Provide more information about your security requirements (optional): All proposed team members must have current relevant Baseline Personnel Security clearance e.g. BPSS, DBS. Suppliers will complete a security assurance questionnaire and submit relevant supporting documents e.g. Cyber Essentials in line with DfE standards. DfE may require Security Clearance (SC) for roles with privileged access to the digital services. Latest start date 2025-01-09 Enter the expected contract length: 2 years Extension period: 1 year Special terms and conditions Bidders must respond to the opportunity using the response template found within the project attachments. Only essential and nice to have criteria require responses at stage 1. Special terms and conditions In order to participate in this opportunity, DOS6 awarded suppliers should have followed all necessary registration steps through the Public Procurement Gateway, operated by Crown Commercial Service (CCS). Please follow instructions sent to you at the email address supplied during the DOS6 application process. Special terms and conditions The Supplier shall ensure that no Supplier Staff who discloses that they have a Relevant Conviction, or who is found to have any Relevant Convictions (whether as a result of a police check or through the vetting procedure of HMG Baseline Personnel Security Standard or through the Disclosure and Barring Service (DBS) or otherwise), is employed or engaged in any part of the provision of the Services without the prior written approval of the Buyer. Subject to the Data Protection Legislation, the Supplier shall disclose the results of their vetting process, immediately to the Buyer. The decision as to whether any of the Supplier’s Staff are allowed to perform activities in relation to the Call Off Contract, is entirely at the Buyer’s sole discretion. The Supplier shall be required to undertake annual periodic checks during the Call Off Contract Period of its Staff, in accordance with HMG Baseline Personnel Security Standard so as to determine the Supplier Staff suitability to continue to Framework Schedule 6 (Order Form Template, Statement of Work Template and Call-Off Schedules) 5 provide Services under the Call Off Contract. The Supplier shall ensure that any Supplier Staff who discloses a Relevant Conviction (either spent or unspent) or is found by the Supplier to have a Relevant Conviction through standard national vetting procedures or otherwise, is immediately disclosed to the Buyer. The Supplier shall ensure that the individual staff member immediately ceases all activity in relation to the Call Off Contract, until the Buyer has reviewed the case, on an individual basis, and has made a final decision. Where the Buyer decides that a Supplier Staff should be removed from performing activities, as a result of obtaining information in relation to the Call Off Contract, or for any other reason, the Supplier shall promptly and diligently replace any individual identified. Special terms and conditions No expenses will be paid. All vendors are obliged to provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing meets the requirements of GDPR and ensures the protection of the rights of data subjects. For further information please see the Information Commissioner's Office website https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/ Special terms and conditions The latest start date will be outlined in each individual statement of work. Except for in exceptional circumstances, and as agreed with the buyer Special terms and conditions Service provider resources must work within the United Kingdom unless agreed by the Department on an individual basis. Departmental equipment must not be taken abroad or access the departmental network whilst outside the United Kingdom unless agreed by the Department on an individual basis Special terms and conditions The Department’s standard approach to pricing mechanism will be ‘Capped Time and Materials’ (CTM) however we reserve the right to use any of the other approaches as listed in the call-off charges section. Special terms and conditions General Information Standard Framework and Call Off Terms and Conditions will apply Suppliers must agree to all DFE security clearance policies and processes. Suppliers must comply with the Regulation (GDPR) Regulation May 2018; the (DPA) Act 2018, the Law Enforcement Directive and any subsequent amendments/changes to date including providing sufficient guarantees to meet the requirements of GDPR in line with Procurement Policy Note (PPN) 02/18 May 2018 which updates PPN 03/17 All Project-Specific IPRs (as defined) and the Deliverables shall vest in the Buyer unconditionally and immediately upon their creation. Special terms and conditions Suppliers will be required to undertake Financial and Security Due Diligence as part of the tender process, prior to award. Special terms and conditions Non-Solicitation Clause: 1.1 The Supplier shall not, either directly or indirectly, by or through itself, its affiliate, its agent or otherwise, or in conjunction with its affiliate, its agent or otherwise, whether for its own benefit or for the benefit of any other person solicit, entice or induce, or endeavour to solicit, entice or induce, any employees of the Buyer who are employed or engaged in the performance of the Services with a view to employing or engaging the employee of the Buyer during the Call-Off Contract Period and for a period of [9 months] thereafter. 1.2. Notwithstanding clause 1.1 the Supplier may employ or engage any employees of the Buyer which have responded directly to a bona fide recruitment drive either through a recruitment agency engaged by the Supplier or via an advertisement placed publicly by the Supplier (either in the press, social media, online or in trade and industry publications). Write the term or acronym: • SLD - Submit Learner Data • ELD - enter learning data • ILR - Individualised Learner Record • ESFA - Education & Skills Funding Agency Explain the term or acronym: • SLD - Submit Learner Data • ELD - enter learning data • ILR - Individualised Learner Record • ESFA - Education & Skills Funding Agency Are you prepared to show your budget details?: Yes Indicative maximum: 9875625 Provide further information: These services are to be delivered over a contract period of 2 years with an indicative contract value of £9,875,625 excluding VAT for the full 2-year contract. • Each Statement of Work will outline the work required, associated budget and payment approach, CTM, T&M etc. Suppliers will need to provide clear costs to enable tracking. • DfE does not commit to any minimum or maximum spend at this point. • A pricing template will be provided to shortlisted suppliers at proposal stage. Confirm if you require a contracted out service or supply of resource Supply of resource: the off-payroll rules may apply Summary of work The programme is an initiative looking at radically transforming the Post 16 educational landscape. The project will look at how learner data is collected, processed, stored and presented back to internal and external users and how it is used by training providers to enrol learners. The main areas of work are: - • Build a single store of education data that providers, researchers, gov't departments and awarding organisations can use to upload, process, and analyse data. • MI systems linked to a single store of data that all providers can use for their day-to-day business from timetabling and lesson planning, through exam registrations/results to financial planning, performance monitoring and learner welfare. • Automated student enrolment applications that feed live data to our single education data store. • A digital interface that students can use to view their education and achievement records. • Advanced business intelligence tools to support individual providers • An Enrolment service that providers can use to record their learner data and to submit their data to DfE/ESFA for payment Where the supplied staff will work West Midlands Why the work is being done User Research on earlier projects highlighted challenges we could address on learner enrolment, data collection and real-time reporting. • Cyber-attacks are a constant global and domestic threat actors and are increasing in frequency and variation. • Much of the data asked of students at enrolment is already available within the DfE, collecting this data multiple times increases costs significantly for the sector and adds to provider burden. We want to streamline the journey from school to FE, ensuring students are on the right course with the right level of support. • We think there is an approach that could allow individuals and providers a simpler journey through the enrolment process. • Demand for more timely data has increased, the pandemic has shown we need to understand student population behaviour better The business problem you need to solve • A new Learner Enrolment Service to simplify the enrolment and data input journey - offering real time validation, reducing data duplication, offering links to other online services. • Improved feedback through data dashboards and reporting, focusing on content, timeliness and availability. • A mobile app that includes a set of verified credentials that can be shared with further education organisations: o Students lose their proven identity when they leave school o Colleges must collect information from students that DfE already has o Students don’t understand what information they’re being asked to provide o This ultimately impacts the outcomes for students First user type: Learner, Education Provider, Data User, Helpdesk Assistant Learner, Education Provider, Data User, Helpdesk Assistant Enter more details about this user type: Our users are both external and internal (business operations, audit, support desk and policy) As a learner • I need to have access to my own education data • So that I can share this data during enrolment As a school • I need to issue education information to my pupils • So that they can enrol more easily into FE with the appropriate support in place As an education provider (including FE College, Local Authority or Independent Training Provider) • I need to be able to collate my learner data for submission to DfE and ESFA. I also need to be able to view funding dashboards generated by the Department for my organisation. and be able to consume data shared by the learner • So that I can access funding, compare the organisation's performance to previous years and enrol learners onto the right course. As an internal DfE data user • I need to be able to access the data for my policy area in an efficient manner and gain the insights, analysis and knowledge the data can provide. • So that I can make evidence-based decisions As an internal DfE helpdesk assistant • I need to have read only access to the services which enable me to navigate the different user journeys and see the data related to each provider • So that I can resolve queries from our end users