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Awarded

Contact Centre as a Service (CCaaS)

Published

Supplier(s)

Maintel Europe Ltd

Value

995,135 GBP

Description

Invest in a Contact Centre as a Service (CCaaS) solution to replace the MCA's aging and unsupported legacy contact centre system for all MCA customer communications.

Timeline

Award date

2 months ago

Publish date

a month ago

Buyer information

Maritime and Coastguard Agency

Email:
contracts@mcga.gov.uk

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Notice topic

Software package and information systems

Related topics

Miscellaneous software package and computer systemsInformation systems and serversSoftware package utilitiesDatabase and operating software packageCommunication and multimedia software packageBusiness transaction and personal business software package

Source

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