Digital Technical Clinical Support (DTCS) Framework Agreement

Description

A new framework agreement to replace the Clinical Digital Professional Services (CDPS) framework which expired on 03 January 2025. The new framework will cover the full suite of clinical digital professional services, including services pertaining to both proprietary solutions and opensource solutions. All standalone, clinical system focused professional services, will be covered.<br/><br/>The Authority intends to award this framework via five lots as follows:<br/><br/>Lot 1 – Cloud Hosting, Environment Build, Operation and Maintenance Professional Services<br/>Lot 2 – Design, Development, and Deployment Professional Services<br/>Lot 3 – Implementation Professional Services<br/>Lot 4 – Integration Professional Services<br/>Lot 5 – General Clinical Digital Professional Services. Including Support, Strategy, Optimization Business Case<br/><br/>The framework agreement will allow for further competition and direct award to all awarded suppliers. <br/><br/>All documentation and information regarding the framework can be found on the Health Family Single eCommercial System and Bidders are welcomed to register their interest using Atamis project reference: C331058 Lot 1: The scope of this multi lot framework agreement includes the full suite of digital technical support services for clinical systems, including services pertaining to both proprietary solutions and opensource solutions. The intention of the framework is to cover all standalone, clinical system focused digital support, required from public sector contracting authorities.<br/><br/>The type of Services the Authority are looking to include within remit of the framework are as follows:<br/><br/>• Technical architecture, development, integration;<br/>• Specialist programme delivery, <br/>• PMO and planning;<br/>• Digital communications;<br/>• Financial management;<br/>• Specialist technology consultancy;<br/>• Digital strategy and business case support;<br/>• Information Governance;<br/>• Clinical safety.<br/><br/>Suppliers should have significant experience in the provision of professional services pertaining to proprietary (i.e. closed-source) clinical software solutions for use in healthcare environments. These professional services must relate to the identification and/or requirements design and/or deployment and implementation of proprietary clinical systems/software solutions.<br/><br/>Suppliers must provide evidence of directly relevant and hands-on experience of working with the types of technologies and platforms found within clinical environments, experience of working within the complex, digital health and care landscape.<br/><br/>An example of a large-scale healthcare environment may be an environment hosting over 10m discrete person records with growth of up to 1m per month, with over 700 contributing GP organisations, over 10 contributing acute trusts and other types of health and social care providers using transactional real-time messaging and bulk data transfers. Total stored data may exceed 70 TB, on average over 20 database servers and over 80 application servers, all of which may be anticipated to increase over time:<br/><br/>• analysis, architecture, and design services;<br/>• clinical informatics and data modelling expertise;<br/>• software development services;<br/>• assurance, testing, and clinical safety services;<br/>• technical custodian services;<br/>• deployment of new publisher and subscriber feeds;<br/>• population health and SQL services;<br/>• project delivery services;<br/>• business analyst and technical specification services.<br/><br/>The framework agreement will allow for both further competition and direct award to all awarded suppliers.<br/><br/>NHS London Procurement Partnership has received approval from NHSE CCF, the Cabinet Office's Central Digital and Data Team and Commercial Team to release this ITT.<br/><br/>The provisional timeline for the procurement is as follows:<br/><br/>Pin Released - June 2024<br/>Engage Market - October 2024<br/>NHS CCF / Cabinet Office OBC Approval - January 2025<br/>ITT Released - January 2025<br/>Evaluation of Tenders - April 2025<br/>NHS CCF / Cabinet Office FBC Approval - May 2025<br/>Framework Award - June 2025<br/><br/>Whilst NHS London Procurement Partnership does not intend to depart from the above timetable, it reserves the right to do so at any stage. NHS London Procurement Partnership reserves the right to pause, extend deadlines or cancel this process at any time.