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Closed

Computer-related professional services

Published

Value

400,000 EUR

Description

The Office of the Ombudsman requires: 1) Support and maintenance of its CRM Dynamics Environment, based on agreed SLA 2) CRM Dynamics development services on an agreed drawdown days’ basis for: (i) development and enhancement of current environment; (ii) planned upgrades to the existing environment; (iii) patching of the environments; (iv) integration to our records management system (SharePoint) and websites as required; and (v) advice and skills transfer to Ombudsman ICT Staff. The Office of the Ombudsman requires: 1) Support and maintenance of its CRM Dynamics Environment, based on agreed SLA; 2) CRM Dynamics development services on an agreed drawdown days’ basis for: (i) development and enhancement of current environment; (ii) planned upgrades to the existing environment; (iii) patching of the environments; (iv) integration to our records management system (SharePoint) and websites as required; and (v) advice and skills transfer to Ombudsman ICT Staff.

Timeline

Publish date

5 years ago

Close date

4 years ago

Buyer information

Office of the Ombudsman

Contact:
Ciaran O Donohoe
Email:
ciaran.odonohoe@ombudsman.ie

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Notice topics

Computer back-up servicesComputer-related professional services

Related topics

Computer back-up and catalogue conversion servicesDevelopment of service level agreementsComputer-related services

Source

Ted (OJEU)
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