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Awarded

Online Safety service design and digital roadmap

Published

Supplier(s)

PA Consulting Services Ltd

Value

135,000 GBP

Description

Ofcom requires support and advice in the design of a of an end-to-end digital business support service to support SMEs and other businesses in scope of the Online Safety Bill with compliance, and in the creation of a digital capability roadmap to build, test, deliver and iterate such a service. In order to best design and deliver the support service, we expect the successful tenderer to complete the following work: • A service design recommendations report and associated design prototypes; and • A capability assessment and roadmap for organisational development This will involve: • Participation in user research • Translation of user research insights into actionable plans • Developing solutions and prototyping • Online safety service design recommendations • Capability assessment and roadmap for organisational development • Strategic advice in alpha and beta

Timeline

Award date

6 months ago

Publish date

6 months ago

Buyer information

Office of Communications (Ofcom)

Contact:
Alex Lindsay
Email:
alex.lindsay@ofcom.org.uk

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Notice topic

Business and management consultancy services

Related topics

Evaluation consultancy servicesProcurement consultancy servicesSafety consultancy servicesPublic relations servicesProduction management consultancy servicesHuman resources management consultancy services

Source

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