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Rail Replacement Bus Services

Published

Description

Contract to provide a a fully comprehensive service for Rail Replacement Bus Services during both planned and unplanned disruptive events affecting the normal operation of MEL's timetabled rail services. Lot 1: To deliver an effective rail replacement bus service during both planned and unplanned disruptive events affecting the normal operation of Merseyrail's timetabled rail services which incorporated: • Disruptive Events • Minor and Major Planned Engineering Works • Ticket Acceptance during disruptive events • Ticket validation • Disruptive event response times • GPS tracked buses • Relevant route knowledge • Responsible for obtaining customer feedback/complaints during service. Lot 1: To deliver an effective rail replacement bus service during both planned and unplanned disruptive events affecting the normal operation of Merseyrail's timetabled rail services which incorporated: • Disruptive Events • Minor and Major Planned Engineering Works • Ticket Acceptance during disruptive events • Ticket validation • Disruptive event response times • GPS tracked buses • Relevant route knowledge • Responsible for obtaining customer feedback/complaints during service.

Timeline

Publish date

a year ago

Close date

a year ago

Buyer information

Merseyrail Electrics 2002 Ltd

Contact:
Claire Macdougal
Email:
procurement@merseyrail.org

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Notice topic

Public road transport services

Related topics

Passenger baggage handling servicesRoad transport services

Source

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