Mobile Satellite Services

Description

In order to continue operation and expand the use of Mobile Satellite Services (MSS), DALO intends to purchase terminals and subscriptions to support personal communication for the Danish Defence. The framework agreement also contains accessories, spare parts, services as help desk, repair function and training. The communication is call based as well as data traffic. The subscriptions must support different use patterns. The service shall support intense traffic in remote areas with weak infrastructure, including the arctic area. Lot 1: The terminals can be both personal wearable phones with small weight and long battery time as well as fixed mounted terminals for i.e. navy vessels. The satellite connection may also be in the form of a communication hub, connecting to other devices like smart phones or computers. The satcom device may also be connected to a VHF or UHF tactical radio to extend the range via a commercial satellite connection. The supplier shall be able to manage subscriptions with short activation and de-activaion time. It shall be possible for designated people from Danish Defence to monitor voice and data traffic for individual subscriptions and to introduce limits for traffic with alarm settings. The management service may be web based and shall be avalable 24 hours a day, 7 days a week. The management service shall include information of the operational status of the satellite communication service. Due to the nature of satellite based communication, the subscription and capacity requirements will be different for the low orbit satcom compared to the geostationary satcom. The terminals and subscriptions described in this tender are to be used in both International Operations (INTOPS) as well as National Operations (NATOPS). The use patterns various from low planned traffic to intense traffic for both voice based communication and data communication. Voice based communication and data communication shall be routed to the Danish Defence internal communication network through dedicated connections and should, where possible, not be routed via the Public Switched Telephone Network (PSTN). In this setup a simpler control of cost and quality may be achieved. The access point for the satellite operator connection to the dedicated connection shall be located in a NATO country. The products are categorized as follows: Subscription: Voice, data Subscriptions and Aeronautical. Products: Terminals and devices, Accessories, Spare parts. Operational: Subscription management, Satellite Tracker management Services: Help Desk, Repair, Training The Agreement is entered into by DALO. However, all divisions of the Danish Ministry of Defence, including all units of the Danish Defence subject to the command of the Chief of Defence as well as the Danish Security and Intelligence Agency Service is entitled to use the Agreement.